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Jobs / Customer Service Representative in United Kingdom
5 days ago
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Nuffieldhealth·5 days ago
5 days ago

Front of House Team Member

Croydon, United KingdomMid · 2-5 yearsCustomer Service Representative

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Must-have skills for this role

  • customer service
  • communication
  • swimming
  • lifeguarding

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What you'll do

  • Provide exceptional and efficient customer service to everyone who visits our club
  • Support the smooth running of our reception, including demonstrating attention to detail and initiative
  • Help us create a friendly, relaxing and professional environment
  • Give a warm welcome, answering queries in a caring and helpful way, making sure everyone feels valued
  • Be able to swim to a high standard and be willing to undergo training at site, due to covering Lifeguard breaks

What they're looking for

  • Confidence and empathy to provide excellent customer care
  • Great communication skills, both face-to-face and over the phone
  • Flexibility, motivation, and initiative
  • Basic computer skills, including Word and Excel
  • Ability to swim to a high standard and willingness to undergo training at site due to covering Lifeguard breaks

Summarised by NextRaise from the employer’s description, which follows in full below.

Full description from employer

Front of House Team Member
Croydon Central FWC | Customer | Permanent contract | Part time
£27,248 pro rata
16 hours per week

Making a great first impression is really important. That’s why we need the right person to join us and help greet our members and visitors to the club. What matters is that you have both the confidence and empathy to provide excellent customer care to all sorts of people. It starts with you.
 
As a Front of House Team Member at our gym, you’ll bring great communication skills, both face-to-face and over the phone. You’re flexible, motivated and you show plenty of initiative. You also have basic computer skills, including Word and Excel.

As a Member of the Front of House Team, you will:

  • Provide exceptional and efficient customer service to everyone who visits our club

  • Support the smooth running of our reception, including demonstrating attention to detail and initiative

  • Help us create a friendly, relaxing and professional environment

  • Give a warm welcome, answering queries in a caring and helpful way, making sure everyone feels valued

  • Be able to swim to a high standard and be willing to undergo training at site, due to covering Lifeguard breaks

Helping you feel good.

We want you to love coming to work, feeling healthy, happy and valued. That’s why we’ve developed a benefits package with you in mind. Here, you can choose from a range of fitness, lifestyle, health and fitness wellbeing rewards, such as free gym membership, health assessments, retail discounts and pension options. At Nuffield Health, we take care of what’s important to you.

Join Nuffield Health and create the future you want, today.

If you like what you see, why not start your application now? We consider applications as we receive them and reserve the right to close adverts early (for example, where we have received an unprecedented high volume of applications). So, it’s a good idea to apply right away to ensure you’re considered for this role.

It starts with you. 

Company

Nuffieldhealth
Croydon, United Kingdom

Company facts come from this company's own listings. We only show what the postings themselves carry.

Sourced from Nuffieldhealth's careers site·first seen 15 Sept 2026·last verified 15 Sept 2026·How we source jobs

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