Front office internship - Castel Fragsburg (m/f/d)
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What you'll do
- Reception of guests
- Handling e-mail and elephone reservations
- Writing menus for both restaurants
- Customer care
What they're looking for
- Excellent knowledge of German, English and knowledge of Italian
- Passion for the Hotellerie industry
- Problem solving skills , customer orientation, motivation, ability to work in team
Summarised by NextRaise from the employer’s description, which follows in full below.
Full description from employer
Company Description
The Relais & Châteaux Castel Fragsburg is sat atop a mountain ledge overlooking Merano in South Tyrol, Italy. Enthroned here since 1624, the exclusive 5-star hotel is located beneath its very own medieval castle. Castel Fragsburg offers only 20 unique suites for up to 50 guests from all over the world.
The Michelin-starred cuisine focuses on regionality, quality, health and excellent service. The love for detail can be seen in the two light-flooded restaurants and on the panoramic terrace.
In the Alchemistic Healing Spa, the first of its kind in the world, the Fragsburg pampers the guests with unique treatments in cosy rooms with breathtaking views
Job Description
The resource will support the reception team in the following activities.
- Reception of guests;
- Handling e-mail and elephone reservations;
- Writing menus for both restaurants.
- Customer care.
Qualifications
-The following qualifications are required:
- Excellent knowledge of German, English and knowledge of Italian
- Passion for the Hotellerie industry
- Problem solving skills , customer orientation, motivation, ability to work in team
Additional Information
Internship placement between April and November for a minimum of three months.
We offer:
An exciting and challenging range of tasks in a 5 star hotel with only 20 suites
A place where you can develop with the possibility to gain numerous new impressions in an exclusive hotel
A small hotel with 30 motivated and warm-hearted employees who are at your side with help and advice; friendships are formed
Contact with guests from all over the world, in 2025 from 54 nations
Free accommodation in single room & board
Reduced employee rates in the other Relais & Châteaux Hotels
Workplace in a region with high recreational value and quality of life
Company
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