Full Time - Deli Assistant
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What you'll do
- To serve, communicate and interact with customers in a friendly and efficient manner providing the highest standard of customer care
- Assist customers with any queries regarding fresh food department products
- To deal with customer complaints in a professional and pleasant way and refer to the department manager / store management where appropriate
- To prepare and serve high quality fresh food products in line with department requirements
- Ensure merchandising and product presentation is of the highest standard at all times, adhering to department planograms as advised
- Prepare customer orders in a timely, cost-effective and efficient manner
- To be familiar with and implement fresh food offerings and promotions
- Ensure fresh food equipment, service and storage areas are maintained to the required level of hygiene and that cleaning is carried out as per the documented programme
- Practice careful stock handling so as to minimise product waste
- Adhere to the department portion control policy
- Assist with stock-taking as directed by your manager
- Monitor and record critical food safety information and maintain necessary HACCP documentation
What they're looking for
- Successful candidate must be available weekday mornings.
- Professional & polite manner is essential
Nice to have
- Previous experience in fresh food/deli department would be beneficial
- Knowledge in food safety, hygiene and HACCP would be beneficial
Summarised by NextRaise from the employer’s description, which follows in full below.
Full description from employer
SPAR Express Athlone require a Deli Assistant Full Time to join their amazing team.
Successful candidate must be available weekday mornings.
MAIN PURPOSE OF POSITION:
To operate within the fresh foods department efficiently, effectively and hygienically to ensure customer satisfaction at all times with the highest standards of service and products.
CUSTOMER CARE
To serve, communicate and interact with customers in a friendly and efficient manner providing the highest standard of customer care
Assist customers with any queries regarding fresh food department products
To deal with customer complaints in a professional and pleasant way and refer to the department manager / store management where appropriate
OPERATIONAL & STORE PRESENTATION
To prepare and serve high quality fresh food products in line with department requirements
Ensure merchandising and product presentation is of the highest standard at all times, adhering to department planograms as advised
Prepare customer orders in a timely, cost-effective and efficient manner
To be familiar with and implement fresh food offerings and promotions
Ensure fresh food equipment, service and storage areas are maintained to the required level of hygiene and that cleaning is carried out as per the documented programme
Practice careful stock handling so as to minimise product waste
Adhere to the department portion control policy
Assist with stock-taking as directed by your manager
FOOD SAFETY
Monitor and record critical food safety information and maintain necessary HACCP documentation
Comply with all current food safety regulations & control systems ensuring products are stored, cooked and served in accordance with the BWG Food Safety Manual
Comply with allergen information requirements including labelling and display of prepack and loose products in the department
Contribute towards the department achieving symbol group awards through the store standards programme
Cooperate and provide information as requested by external auditors visiting the premises
GENERAL
To work collaboratively with management and all store employees in achieving department & store objectives
To take responsibility for your health & safety and that of your colleagues and customers, and to take action to reduce risks and hazards
To undertake other additional duties as may be assigned by management
To participate in and complete all necessary training for the role as identified by management
The ideal candidate will possess the following attributes:
Previous experience in fresh food/deli department would be beneficial
Knowledge in food safety, hygiene and HACCP would be beneficial
Customer driven with great communication and interpersonal skills
Hard-working and flexible, with the ability to work both as part of a team and on own initiative
Professional & polite manner is essential
Committed to continually improving department standards with an attention to detail
Committed to delivering great customer experiences in a busy environment
Enjoys working in a fast paced team environment and with a willingness to embrace new challenges
Company
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