Merck KGaA·15 days ago
15 days ago
German speaking Service Desk Agent
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What you'll do
- Provide IT support to German-speaking colleagues
- Handle user incidents
- Resolve issues via remote channels
- Ensure smooth business operations
What they're looking for
- German language proficiency
- English language proficiency
- IT support experience or skills
- Customer-focused approach
Summarised by NextRaise from the employer’s description, which follows in full below.
Full description from employer
Become part of our team as a German-speaking Service Desk Agent, providing IT support to internal colleagues. Handle user incidents, resolve issues via remote channels, and ensure smooth business operations. Ideal for candidates with strong German and English skills, customer service experience, and a proactive, problem-solving approach.
Skills
- prioritization
- english language proficiency
- troubleshooting
- interpersonal skills
- service request management
- incident management
- remote desktop
- it policy compliance
- problem solving
- multitasking
- german language proficiency
- ticketing systems
- customer service
- remote assistance
- servicenow
- help desk support
- it support
Company
Merck KGaA
Budapest, Hungary
Company facts come from this company's own listings. We only show what the postings themselves carry.