Aristocrat thrives on collaboration and innovation to achieve success. Our mission to spread happiness through play is a dedication that fuels our culture and worldwide influence. As the Global Cash Application Lead at the India AR Delivery Hub, you will be key to seamless operations and maintaining excellence and efficiency. This position offers an outstanding global role with the responsibility to lead a team essential to our financial results. Become part of an ambitious, world-class team eager to create impact!
What You'll Do
- Lead cash application processing for supported regions, including cash posting, lockbox/bank file review, remittance matching, unapplied cash clearing, and short-pay identification.
- Supervise cash application queues, ensure SLA adherence, conduct quality checks, and manage aging of unapplied cash across Americas and APAC support.
- Build standardized SOPs, controls, handoffs, and critical issue paths between India Cash Application, regional collections teams, billing, and AR Resolution.
- Work together with Regional Managers on collections, allocations/cash application dependencies, and coordinate with the India Hub Manager for capacity planning.
- Identify posting issues, remittance gaps, deduction indicators, and unresolved items requiring handoff to collections or AR Resolution teams.
- Apply approved AI-enabled tools and workflow automation to identify unmatched receipts, duplicate payments, missing remittance, unapplied cash trends, and exception patterns.
- Support automation of cash application dashboards, SLA reporting, queue prioritization, and quality checks while maintaining appropriate review controls.
- Collaborate with the India Hub Manager and regional AR leaders to identify automation opportunities that reduce manual matching, improve posting accuracy, and speed up unapplied cash resolution.
What We're Looking For
- Experience in accounts receivable cash application, cash allocation, remittance processing, unapplied cash management, or order-to-cash shared services.
- Strong understanding of AR subledger, payment matching, lockbox/bank files, customer remittance, deductions/short-pays, and reconciliation dependencies.
- Proven experience leading daily workflow, training others, monitoring SLAs, and improving process quality in a shared-services or global delivery environment.
- Outstanding ability to identify issues and develop solutions to improve cash application processes.
- Ambitious approach with a focus on continuous improvement and automation.
- Ability to work well with regional managers and cross-functional teams.
- Excellent communication and leadership skills.
- Proficiency in using AI and automation tools for process improvement.
- Strong analytical skills and attention to detail.
- A minimum of 2+ years of relevant experience.
Why Aristocrat?
Aristocrat is a world leader in gaming content and technology, and a top-tier publisher of free-to-play mobile games. We deliver great performance for our B2B customers and bring joy to the lives of the millions of people who love to play our casino and mobile games. And while we focus on fun, we never forget our responsibilities. We strive to lead the way in responsible gameplay, and to lift the bar in company governance, employee wellbeing and sustainability. We’re a diverse business united by shared values and an inspiring mission to bring joy to life through the power of play.
We aim to create an environment where individual differences are valued, and all employees have the opportunity to realize their potential. We welcome and encourage applications from all people regardless of age, gender, race, ethnicity, cultural background, disability status or LGBTQ+ identity. EEO M/F/D/V
Our Values
Travel Expectations
None
Additional Information
At this time, we are unable to sponsor work visas for this position. Candidates must be authorized to work in the job posting location for this position on a full-time basis without the need for current or future visa sponsorship.
