Kharagpur, United States of AmericaFull-timeOn-siteSenior · 18-36 years₹3L – ₹6L/yr
Sign up free to see how well your resume matches this role.
What you'll do
Passenger Assistance: Greet and assist passengers at check-in counters, ensuring they have the necessary documents. Help them with luggage and provide information about flights.
Baggage Handling: Manage the loading and unloading of baggage from aircraft, making sure items are handled with care to avoid damage or loss.
Flight Coordination: Collaborate with various departments to ensure timely departures and arrivals, relaying important information to passengers and staff.
Customer Service: Address passenger inquiries and complaints with a positive attitude, resolving issues efficiently to enhance their travel experience.
Safety Compliance: Follow safety procedures and regulations at all times to maintain a secure environment for passengers and staff.
What they're looking for
10th Pass
Strong communication skills
Customer-oriented mindset
Ability to work in a fast-paced environment
Detail-oriented
Punctuality
Professional appearance
Teamwork and adaptability
Summarised by NextRaise from the employer’s description, which follows in full below.
Full description from employer
We are looking for a Ground Staff Executive in Kharagpur. This full-time position is ideal for freshers who have completed their 10th grade. The Ground Staff Executive will play a vital role in ensuring smooth airport operations and providing excellent service to passengers.Key Responsibilities:1. Passenger Assistance: Greet and assist passengers at check-in counters, ensuring they have the necessary documents. Help them with luggage and provide information about flights.2. Baggage Handling: Manage the loading and unloading of baggage from aircraft, making sure items are handled with care to avoid damage or loss.3. Flight Coordination: Collaborate with various departments to ensure timely departures and arrivals, relaying important information to passengers and staff.4. Customer Service: Address passenger inquiries and complaints with a positive attitude, resolving issues efficiently to enhance their travel experience.5. Safety Compliance: Follow safety procedures and regulations at all times to maintain a secure environment for passengers and staff.Required Skills and Expectations:Candidates should have strong communication skills and be able to interact effectively with passengers and team members. A customer-oriented mindset is essential, along with the ability to work in a fast-paced environment. Being detail-oriented will help in handling various tasks accurately. Punctuality and a professional appearance are important, as you will be representing the airline. Teamwork and adaptability to changing situations are also vital for this role.
Experience
Fresher
No. of Openings
56
Education
10th Pass
Role
Ground Staff Executive
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Age Limit
18 - 36 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Flexible Working Hours, Weekly Payout, Overtime Pay, Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), Petrol Allowance, Mobile Allowance, Internet Allowance, Laptop, Health Insurance, ESI, Food/Meals, Accommodation, 5 Working Days, One-way Cab, Two-way Cab
Face Interview Location
dum dum airport
Company
GA
Go Star Aviation
Kharagpur, United States of America
Company facts come from this company's own listings. We only show what the postings themselves carry.
Sourced from Go Star Aviation's careers site·first seen 23 Sept 2026·last verified 23 Sept 2026·How we source jobs
