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Jobs / Customer Service Manager in United Kingdom
1 month ago
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Monks·1 month ago
1 month ago

Growth Director - Digital Media

Hilversum, United KingdomFull-timeSenior · 7+ yearsCustomer Service Manager

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Must-have skills for this role

  • martech
  • adtech
  • sales
  • consultative selling

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Apply faster with autofill FREEThe NextRaise extension autofills your application in one click.careers.example.com/applyAutofillingFull namePriya SharmaEmailpriya.sharma@example.comPhone+49 30 1234567LocationBerlGet the extension

What you'll do

  • Reporting to the MD APAC, you will own your sales pipelines and all opportunities in your portfolio
  • Providing consultative expertise across platform capabilities, marketing strategy, and analytics to Medium to Large Enterprises
  • Taking sales from prospecting to close - both for outbound sales efforts and inbound referrals/leads/partners
  • Accountable for strategic account planning and customer relationship management
  • Recognizing/answering the RFP and communicating with customers
  • Organize and manage for RFI/RFP and prepare/create sales pitch
  • Work with capability leads on growth strategies across various markets

What they're looking for

  • 7+ years of martech/adtech in your pocket, you will bring consultative expertise to all client conversations to help derive real business value from client partnerships in the making
  • Experience working in a new business sales role; specifically selling into enterprise organizations across SEA preferred
  • Have regional experience in local markets with a good understanding of cultural nuances for client communication and relationship management
  • Strong knowledge working with major ad-tech / mar-tech stacks, inclusive of marketing automation, CRM, DSPs, ad servers, social or web analytics platforms
  • Strong verbal, visual and written communication skills, particularly in blending analysis and narrative to create compelling slide presentations and business proposals

Nice to have

  • Experience selling into enterprise organizations across SEA
  • Hand on experience on the tools is highly preferred

Summarised by NextRaise from the employer’s description, which follows in full below.

Full description from employer

Please note that we will never request payment or bank account information at any stage of the recruitment process. As we continue to grow our teams, we urge you to be cautious of fraudulent job postings or recruitment activities that misuse our company name and information. Please protect your personal information during any recruitment process. While Monks may contact potential candidates via LinkedIn, all applications must be submitted through our official website (monks.com/careers).

The Opportunity

We are looking for a dynamic, high-performing Growth** Director based in Singapore** with experience selling marketing technology, and/or other professional tech-based services to enterprise brands. You will be expected to provide a consultative experience to customers, deep-diving into business needs and challenges, then develop strategic and technical solutions that can effectively address client requirements.

You will be responsible for driving growth in existing and new client relationships – navigating upsell/cross-sell opportunities as well as managing the end-to-end sales cycle from prospecting, nurturing lead opportunities to contract negotiation, and deal closure.

Responsibilities

  • Reporting to the MD APAC, you will own your sales pipelines and all opportunities in your portfolio

  • Providing consultative expertise across platform capabilities, marketing strategy, and analytics to Medium to Large Enterprises

  • Taking sales from prospecting to close - both for outbound sales efforts and inbound referrals/leads/partners

  • Accountable for strategic account planning and customer relationship management

  • Recognizing/answering the RFP and communicating with customers

  • Organize and manage for RFI/RFP and prepare/create sales pitch

  • Work with capability leads on growth strategies across various markets

Requirements

  • With 7+ years of martech/adtech in your pocket, you will bring consultative expertise to all client conversations to help derive real business value from client partnerships in the making

  • Experience working in a new business sales role; specifically selling into enterprise organizations across SEA preferred

  • Have regional experience in local markets with a good understanding of cultural nuances for client communication and relationship management

  • Strong knowledge working with major ad-tech / mar-tech stacks, inclusive of marketing automation, CRM, DSPs, ad servers, social or web analytics platforms

  • Hand on experience on the tools is highly preferred

  • Strong verbal, visual and written communication skills, particularly in blending analysis and narrative to create compelling slide presentations and business proposals

About the Team

  • You will be working with a young and dynamic team of professionals who are trained to be both technical and strategic in the delivery of projects and solutions to clients

  • Resources and talents from our global and regional offices will be made available to you and interactions across markets will be a norm

  • There will be opportunities to learn new skills and deepen existing ones through collaborations with our talented team of media experts, data and analytics specialists as well as leadership in a flat organizational structure as well as our continuous-learning programs and resources

#LI-CX1

**About Monks **

Monks is the global, digital-first, data-driven, unitary operating brand of S4 Capital plc. With a legacy of innovation and specialized expertise, Monks combines an extraordinary range of global Marketing and Technology Services to redefine how brands interact with the world. Through Monks.Flow, its flagship AI ecosystem for marketing orchestration, Monks transforms marketing into a growth engine, collapsing timelines and connecting brands to culture in real time. By deploying bespoke intelligent agents across disciplines and delivering culturally relevant, high-impact creative and digital solutions, Monks solves key critical business challenges across the entire brand enterprise to help brands sustain long-term impact.

Monks was named a Contender in The Forrester Wave™: Global Marketing Services, ranks among Cannes Lions' Top 10 Creative Companies (2022-25) and remains the only partner featured in AdExchanger’s Programmatic Power Players list every year (2020-24). Named Adweek’s first AI Agency of the Year (2023) and The One Show’s inaugural AI Pioneer Organization, Monks was also awarded Business Intelligence Group’s 2025 Excellence in Artificial Intelligence Award in both the Organizational and AI Product categories. As a trusted partner to cutting-edge innovators in tech, Monks earned titles such as Optimizely Experimentation Partner of the Year (2025), runner-up for the Adobe Firefly Partner Award (2024), and Workato’s AI Visionary Customer Impact Award (2024). Additionally, Monks achieved a record-breaking number of FWAs and continues to hold the most of any partner.

We are an equal-opportunity employer committed to building a respectful and empowering work environment for all people to freely express themselves amongst colleagues who embrace diversity in all respects. Including fresh voices and unique points of view in all aspects of our business not only creates an environment where we can all grow and thrive but also increases our potential to produce work that better represents—and resonates with—the world around us.

Company

Monks
Hilversum, United Kingdom

Company facts come from this company's own listings. We only show what the postings themselves carry.

Sourced from Monks's careers site·first seen 22 Sept 2026·last verified 22 Sept 2026·How we source jobs

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