GSI Finance - Billing Process Owner

Job Description Summary

The GSI Finance - Billing Process Owner is a strategic advisor and change agent responsible for driving comprehensive automation and transformation of Billing system and process. This role requires a deep understanding of finance function, processes, and technologies to deliver measurable improvements in efficiency, effectiveness, and delivery. The successful candidate will possess a blend of contemporary digital and IT skills, solutions mindset, strategic thinking, operational expertise, and change management skills to lead complex process initiatives, and also lead a keen and capable team.

Job Description

Key Responsibilities

• Strategy Development and Execution Global Billing process for GSI Business:
• Develop and execute a holistic Billing strategy aligned with business objectives.
• Assess current finance operations, identify pain points, and define target operating models.
• Develop business cases and ROI analysis for automation initiatives.
• Billing Function Optimization, document ‘As-Is’ and ‘To-Be’ billing process maps
• Define automation capabilities, focus on process simplification and data accuracy in billing
• Redesign, automate and optimize invoicing processes to enhance efficiency and effectiveness.
• Implement industry best practices and leverage automation technologies (RPA, AI) to streamline operations.
• Implement Transactional Service Team / Centres of Excellence to drive operational excellence.

Technology Implementation and Adoption:

• Lead the integration of finance systems (ERP, BI, etc.) with automation tools
• Drive adoption of emerging technologies (cloud, AI, machine learning) to enhance Billing process capabilities.
• Ensure data quality, integrity, and security throughout the invoicing process
• Develop self-service reporting capabilities to empower business users.

Change Management

• Develop and execute comprehensive change management plans to ensure successful adoption of transformation initiatives.
• Build stakeholder buy-in and manage resistance to change.
• Provide training and support to finance teams throughout the transformation journey.

Team Leadership and Development:

• Lead and mentor a high-performing finance transformation team.
• Develop talent and succession plans to build a strong finance organization.
• Foster a culture of innovation and continuous improvement.

Qualification / Desired Characteristics

• Bachelor’s degree in finance, Accounting, or related field MBA or advanced degree preferred.
• Minimum of 7 years of experience in finance, with a strong focus on transformation and consulting.
• Proven track record of leading complex finance transformation projects.
• Deep understanding of finance functions, processes, and technologies.
• Understanding of SAP -PS/SD modules is preferable
• Training and working experience of implementing contemporary technology / advancements to finance processes
• Working experience in a GCC organisation / similar IT set-up is preferred
• Strong analytical and problem-solving skills with a data-driven mindset.
• Excellent project management and organizational abilities.
• Strong leadership and communication skills.
• Ability to build relationships with stakeholders at all levels.

Additional Information