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Jobs / Customer Experience Specialist in India
3 months ago
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Awfis·Other·3 months ago
3 months ago

Guest Relation Executive

Pune, IndiaFull-timeEntry · 1-3 yearsCustomer Experience Specialist

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About this role

Key Roles and Responsibilities
Managing the Reception Desk and all registers/records. Ensure anyone coming to Awfis is welcomed with warm greetings & smile.
• To ensure that VMS (Visitor Management System) is accurately updated for all new visitors.
• To know about all important clients at AWFIS and ensure that they have a memorable experience each and every time they come in contact.
• To ensure that the Meeting Room bookings is always kept updated and is aware of all meetings happening at AWFIS.
• To accompany all meeting room client to their designated meeting rooms & help them in connecting to internet.
• Ensuring a new Sales lead is welcomed with warmth and introduced to the CM for a show around..
• Vendor Invoice management.
• Data Entry and Administrative Tasks. Tracking of Electricity Meter Reading/DG Readings etc.
• Concierge Service.
• Double check of In/out entries of capex equipment & supplies.
• Tracking of AMC/Licenses renewals at centre.

• 1-3 years’ experience in Hospitality/Aviation Industry.
• Excellent interpersonal and communication skills.
• Customer-service oriented with a friendly and approachable demeanor. • Strong organizational abilities and attention to detail.
• Proficiency in using office software, communication tools, and tech equipment.
• Previous experience in a customer service or receptionist role is a plus.
• Familiarity with coworking environments and the flexible workspace industry is beneficial.

Other

Company

AwfisOther
Pune, India

Company facts come from this company's own listings. We only show what the postings themselves carry.

Sourced from Awfis's careers site·first seen 17 Jun 2026·last verified 8 Sept 2026·How we source jobs

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