Hardware Support Technician
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What you'll do
- Install and configure computer & phone equipment, including site preparation
- Install and configure network and printer devices
- Perform diagnostics, repairs, upgrades and ongoing support for PC hardware
- Review and maintain current virus protection updates during onsite visits
- Perform diagnostics, repair and ongoing support for software including MAC, Windows 10 desktops, Unix, Linux, Terminal Servers, Active Directory, Microsoft Exchange and manufacturer web portals
- Assist in managing administrative tasks such as physical inventory of hardware and software license compliance
- Cell phone and other various Telecom support, training, installation
- Escalate to Tier 2 as needed
What they're looking for
- Minimum 3 years of Information Technology (IT) field service experience
- Thorough knowledge of hardware products and software capabilities; Apple products preferred
- Excellent communication and customer service skills Knowledge of Internet protocols, access methods, and equipment
- Must be self-motivated and self-directed
- Must be willing to answer calls after normal working hours
- Ability to lift 50 lbs
Nice to have
- Apple products preferred
Summarised by NextRaise from the employer’s description, which follows in full below.
Full description from employer
Job Description
Plaza Motors, a part of MileOne Autogroup, is expanding our internal IT team and now hiring a part time IT Hardware Support Technician.
The Hardware Support Technician will be working both independently and within a team to complete daily tasks in a fast paced, high volume environment. This candidate will be responsible for providing IT software support, hardware installation and hardware maintenance both on the phone and do on-site for our end users.
The position will be responsible for supporting our dealership/retail and corporate locations in and around St. Louis. All travel will be compensated for.
Schedule: Monday - Friday, 20 hours per week - you pick what that schedule would be!
Compensation: $20 - $24/hr
Essential Duties:
- Install and configure computer & phone equipment, including site preparation
- Install and configure network and printer devices
- Perform diagnostics, repairs, upgrades and ongoing support for PC hardware
- Review and maintain current virus protection updates during onsite visits
- Perform diagnostics, repair and ongoing support for software including MAC, Windows 10 desktops, Unix, Linux, Terminal Servers, Active Directory, Microsoft Exchange and manufacturer web portals
- Assist in managing administrative tasks such as physical inventory of hardware and software license compliance
- Cell phone and other various Telecom support, training, installation
- Escalate to Tier 2 as needed
Qualifications:
- Minimum 3 years of Information Technology (IT) field service experience
- Thorough knowledge of hardware products and software capabilities; Apple products preferred
- Excellent communication and customer service skills Knowledge of Internet protocols, access methods, and equipment
- Must be self-motivated and self-directed
- Must be willing to answer calls after normal working hours
- Ability to lift 50 lbs
Our MileOne Employee Advantage:
MileOne believes that taking care of our employees is the most important step in creating a positive workplace and a successful company. MileOne offers a number of exclusive benefits and programs that are designed to help our employees and their families succeed both at home and in the workplace.
MileOne Employee Advantage includes health and financial benefits, and training and mentoring. We also offer an Employee Purchase Program, the MileOne Support Fund: by Employees, for Employees, the NextMile Scholarship Program, an Employee Assistance Program and more.
MileOne Autogroup is an equal opportunity employer and we maintain a drug free work environment
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MOAG
CC_954 Atlantic Holding MISSalary Range
MileOne Corporate OfficeSponsored-External and Internal
Zip Code
21204Company
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