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Jobs / Customer Service Manager in Singapore
12 days ago
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Atlassian·SaaS·12 days ago
12 days ago

Head of APAC Sales, DX

Central Singapore Singapore, SingaporeFull-timeRemoteSenior · 10-15 yearsCustomer Service Manager

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Must-have skills for this role

  • enterprise sales
  • sales leadership
  • pipeline management
  • forecasting

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What you'll do

  • Lead and develop a team of Account Executives spanning Strategic, Enterprise, and Midmarket segments encompassing all APAC territories
  • Set the vision, strategy, and execution plan for the APAC region — owning the number and the narrative
  • Drive disciplined pipeline management, forecasting, and deal strategy across the team
  • Build strong executive relationships with key accounts, stepping in as an executive sponsor where needed
  • Partner with CS, Marketing, and Product to ensure a seamless experience across the full customer lifecycle
  • Recruit, coach, and retain top sales talent as we scale

What they're looking for

  • Consistent track record of exceeding quota in complex, multi-stakeholder deal environments
  • A coach at heart — someone who raises the ceiling of every rep on their team
  • Deep expertise in enterprise sales motions: org-wide, executive selling, multi-threading
  • Highly analytical, with strong command of pipeline health, forecasting, and revenue metrics
  • Thrives in ambiguity and moves with urgency in a fast-paced, high-growth environment

Summarised by NextRaise from the employer’s description, which follows in full below.

Full description from employer

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities.

About DX

DX is headquartered in Salt Lake City, Utah and is one of the fastest-growing SaaS companies globally. We help engineering leaders build high-performing, productive teams. DX collects millions of data points daily, powering insights into developer productivity and experience at companies like Pinterest, GitHub, BNY, Xero, and many more.

Our business has scaled profitably and grown rapidly—tripling annual recurring revenue in the last several years.

DX recently closed on its acquisition by Atlassian. By joining Atlassian, we will expand our resources, accelerate growth and R&D, and ultimately deliver greater impact to our customers.

What we value at DX

Companies have all kinds of culture slides. At DX, we want to be very clear about what we care about and how we judge performance. For us, it all boils down to individual mastery, becoming the best at your craft. Those who exhibit this quality will thrive here and be unduly rewarded. We can’t control outcomes due to competitors, the economy, decision-makers, etc., but what we can control is doing our jobs at the highest level possible.

Responsibilities:

We're looking for a regional sales leader to own and grow our most important customer relationships in APAC. This is a pure leadership role for someone who knows how to build elite sales teams, navigate complex enterprise deals, and drive predictable revenue at the highest level.

What you'll do

  • Lead and develop a team of Account Executives spanning Strategic, Enterprise, and Midmarket segments encompassing all APAC territories

  • Set the vision, strategy, and execution plan for the APAC region — owning the number and the narrative

  • Drive disciplined pipeline management, forecasting, and deal strategy across the team

  • Build strong executive relationships with key accounts, stepping in as an executive sponsor where needed

  • Partner with CS, Marketing, and Product to ensure a seamless experience across the full customer lifecycle

  • Recruit, coach, and retain top sales talent as we scale

Qualifications:

What we're looking for

  • Consistent track record of exceeding quota in complex, multi-stakeholder deal environments

  • A coach at heart — someone who raises the ceiling of every rep on their team

  • Deep expertise in enterprise sales motions: org-wide, executive selling, multi-threading

  • Highly analytical, with strong command of pipeline health, forecasting, and revenue metrics

  • Thrives in ambiguity and moves with urgency in a fast-paced, high-growth environment

Why this role

You'll own multiple segments that matters to our revenue trajectory, with direct influence on how we build and scale our go-to-market motion for years to come.

Benefits & Perks

Atlassian offers a wide range of perks and benefits designed to support you, your family and to help you engage with your local community. Our offerings include health and wellbeing resources, paid volunteer days, and so much more. To learn more, visit go.atlassian.com/perksandbenefits.

About Atlassian

At Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together.

We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.

To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them.

To learn more about our culture and hiring process, visit go.atlassian.com/crh.

In line with local law, identity verification (which may include use of biometric data) is a condition of employment with Atlassian for employment fraud purposes.

SaaS

Company

AtlassianSaaS
Central Singapore Singapore, Singapore

Company facts come from this company's own listings. We only show what the postings themselves carry.

Sourced from Atlassian's careers site·first seen 8 Sept 2026·last verified 9 Sept 2026·How we source jobs

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