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Jobs / Customer Service Manager in United Kingdom
3 days ago
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NI
Network IT·3 days ago
3 days ago

Head of Estates (SC Cleared)

United Kingdom,, United Kingdom,, GBContractHybridSenior · 10-15 years₹65,625/yr · est.Customer Service Manager

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Top 10% of NextRaise users matched against Customer Service Manager roles in United Kingdom.

Must-have skills for this role

  • facilities management
  • health & safety
  • security management
  • sc cleared

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What you'll do

  • The role supports the organisations governance at the highest level, providing assurance on the implementation and effectiveness of Security, Facilities Management, Health & Safety and Fire processes in line with legal, Government and Departmental requirements.
  • Leading Estates, including the delivery of hard and soft FM services through DIO contracts and directly appointed contractors.
  • Line management of Security, Estates, H&S and Fire Safety teams
  • Strategic planning for the organisations site and facilities, setting out the site strategy and ensuring that the site is able to meet the current and future needs of the organisations
  • Acting as the lead customer for all aspects of hard and soft FM services as delivered through a 3rd party provider
  • Strategic oversight of the implementation of mandatory requirements relating to physical and personnel security
  • Advising Director of Finance & Corporate Services and Executive Leadership Team (ELT) on all matters relating to security
  • Assurance to the CEO/Board by ensuring compliance with all Health Safety and Fire requirements
  • Responsible for all Estates and Security related risks.
  • Management of Health and Safety in Defence.
  • Lead on the development of the site strategy and the associated programme of improvement works to be delivered through DIO.
  • Provide advice to the Director of Finance & Corporate Services and ELT on all matters relating to FM and health & safety and fire.

What they're looking for

  • SC Cleared is Mandatory

Summarised by NextRaise from the employer’s description, which follows in full below.

Full description from employer

Head of Estates
£600-625 per day (Inside IR35)
6 months initially
Hybrid working

SC Cleared is Mandatory
 
This is a demanding and high profile role setting the strategic direction for Security and Estates Management, advising the Chief Executive to help make effective security decisions across Estates, H&S, Fire and Security 

The role will involve
  • The role supports the organisations governance at the highest level, providing assurance on the implementation and effectiveness of Security, Facilities Management, Health & Safety and Fire processes in line with legal, Government and Departmental requirements.
    • Leading Estates, including the delivery of hard and soft FM services through DIO contracts and directly appointed contractors. 
    • Line management of Security, Estates, H&S and Fire Safety teams
    • Strategic planning for the organisations site and facilities, setting out the site strategy and ensuring that the site is able to meet the current and future needs of the organisations
    • Acting as the lead customer for all aspects of hard and soft FM services as delivered through a 3rd party provider 
    • Strategic oversight of the implementation of mandatory requirements relating to physical and personnel security
    • Advising Director of Finance & Corporate Services and Executive Leadership Team (ELT) on all matters relating to security
    • Assurance to the CEO/Board by ensuring compliance with all Health Safety and Fire requirements 
    • Responsible for all Estates and Security related risks. 
    • Management of Health and Safety in Defence. 
    • Lead on the development of the site strategy and the associated programme of improvement works to be delivered through DIO. 
    • Provide advice to the Director of Finance & Corporate Services and ELT on all matters relating to FM and health & safety and fire.       
    • Oversee the implementation of mandatory requirements relating to physical and personnel security as set 
    • Oversee and management of the Health & Safety and Fire Advisor (HS&F Advisor) to ensure the implementation of mandatory requirements relating to health & safety and fire as required by the various acts and regulations.
    • Ensure that security, site, health & safety and fire processes are reviewed regularly to ensure that they are efficient, effective and take advantage of new technology and digital ways of working and that measures to mitigate impact and likelihood are effective and proportionate to the level of risk. 

Company

NI
Network IT
United Kingdom,, United Kingdom,, GB

Company facts come from this company's own listings. We only show what the postings themselves carry.

Sourced from Network IT's careers site·first seen 22 Sept 2026·last verified 22 Sept 2026·How we source jobs

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