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Harrods·4 hours ago
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Head of Fire, Health & Safety

KnightsbridgeSenior · 10-15 yearsCustomer Service Manager

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About this role

Join Harrods as Head of Fire, Health & Safety and play a pivotal role in shaping and embedding a world-class safety culture across one of the world's most iconic luxury brands, ensuring the wellbeing of our colleagues, customers and operations.


About the role


As Head of Fire, Health & Safety, you will provide strategic leadership for all aspects of fire, health and safety across the Harrods estate, including our flagship Knightsbridge store, production kitchens, warehouses and distribution centre. Reporting to the Director of Security and Safety, you will lead the development and delivery of safety strategies, policies and risk management frameworks that ensure the highest standards of compliance, governance and operational excellence. You will manage and develop a high-performing team of specialists while partnering with senior stakeholders across the business to drive continuous improvement and maintain a proactive, positive safety culture.


Key responsibilities include:


  • Leading and evolving the Fire, Health & Safety function, ensuring robust compliance, risk management and best-in-class safety standards across all Harrods locations.
  • Developing and implementing the long-term Fire, Health & Safety strategy, aligning safety objectives with wider business goals and operational priorities.
  • Acting as the organisation's subject matter expert, providing expert guidance on fire safety, health and safety legislation, building projects, risk assessments and policy development.
  • Leading investigations into significant incidents, identifying root causes and driving preventative actions that strengthen our safety culture and reduce future risk.
  • Inspiring, coaching and developing a team of Health & Safety Advisers and Fire Officers, fostering engagement, high performance and continuous professional growth.

About You


You are a passionate and experienced safety leader with a strong track record of building high-performing teams and delivering strategic health, safety and fire safety programmes within complex, fast-paced environments. You combine deep technical expertise with exceptional leadership and stakeholder management skills, enabling you to influence at all levels of an organisation. Commercially aware and solutions-focused, you are committed to creating safer environments while supporting operational excellence and continuous improvement.


To succeed in this role you will need:


  • A NEBOSH Diploma in Occupational Health & Safety (or equivalent Level 6 NVQ), with Chartered IOSH membership (CMIOSH) or progress towards achieving it.
  • Significant senior leadership experience leading Health, Safety and Fire Safety teams, with extensive knowledge of relevant legislation, governance and risk management frameworks.
  • Outstanding communication and influencing skills, with the ability to build credibility with senior leaders, operational teams, regulators and external stakeholders while driving a proactive safety culture.

Depending on your role, you may be fully on-site or have a mix of on-site and home working- this is what we refer to as ‘Hybrid’. Our hybrid working policy allows colleagues to work from home for part of the week, with a minimum of three days on-site, depending on business needs.


Please see our Hybrid@Harrods  policy on our Career Site for more information or speak to a member of our Talent Acquisition team if you have any questions regarding the requirements for this role.


About Us


Harrods is one of the world’s leading luxury department stores and we’re becoming a destination for top designers, and the most sought-after brands from around the globe. Our combined mission is to make visiting our iconic Knightsbridge store one of the world’s most inspiring shopping experiences.


Our Promise to You


Help us make the impossible possible for our customers and we’ll do something remarkable for you. As well as offering a friendly environment to inspire your best work, we provide abundant opportunities and support to build an exceptional career across the varied specialisms of our business. 


Uniquely You


Whilst our job adverts outline the ideal qualities, skills, and prior experience for the role, we believe in the potential for growth and value individual strengths. If you can demonstrate the majority of skills and strong experience to thrive in this role, we would encourage you to apply. 


At Harrods we believe the personality and authenticity of our people sets us apart. We celebrate and invite applications from all cultures, backgrounds, tastes, and experiences and are proud of our culture where people from all walks of life can grow and thrive. What makes you unique makes us exceptional.


If you want to know more about life at Harrods, search #TogetherHarrods on LinkedIn, or follow us on Instagram @togetherharrods. 

Additional Information:

Time Type:

Permanent

Department:

Security Management Team (Tim Parker)

Company

Harrods
Knightsbridge

Company facts come from this company's own listings. We only show what the postings themselves carry.

Sourced from Harrods's careers site·first seen 21 Sept 2026·last verified 21 Sept 2026·How we source jobs

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