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6 days ago
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DA
Devon Air Ambulance·6 days ago
6 days ago

Head of Flight Operations

Exeter, United KingdomFull-timeSenior · 5+ years₹1Cr – ₹1.3Cr/yr · est.Customer Service Manager

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Must-have skills for this role

  • uk cpl
  • atpl
  • helicopter flight crew licence
  • hems

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What you'll do

  • Lead and develop our Flight Operations Team.
  • Contribute to the development of long-term strategic plans.
  • Work collaboratively as part of the Senior Leadership Team to support the achievement of strategic goals.
  • Act as the primary point of contact with the UK CAA.
  • Ensure all flight operations are delivered safely, professionally and in compliance with UK Air Regulations and the DAATCL Operations Manuals.
  • Oversee operational planning, performance, rostering and training.
  • Provide leadership to the Flight Operations team, including pilot recruitment, line management and development.

What they're looking for

  • Hold a UK CPL or ATPL Helicopter Flight Crew Licence
  • Practical experience applying aviation safety standards and safe operating practices.
  • Comprehensive knowledge of UK aviation regulations, AOC operations, operations manuals and aviation management systems.
  • At least 5 years' experience in single pilot HEMS Flight Operations.
  • Eligibility to be accepted by the CAA as the AOC nominated person for Flight Operations (UK Regulation (EU) No 965/2012 -Part – ORO.AOC.135)
  • Current experience operating the H145 and/or EC135 in a single pilot HEMS role.

Summarised by NextRaise from the employer’s description, which follows in full below.

Full description from employer

Devon Air Ambulance are seeking to recruit a Head of Flight Operations to lead and develop our Flight Operations Team.

Hours: Full time roster in accordance with the Company Approved FTL Scheme
Location: Head Office, Harrington Lane, Exeter, with travel to Exeter Airbase and Eaglescott Airbase (North Devon)
Salary: £99,450 - £120,000 per annum depending on experience

Increments are awarded for HEMS experience based on service/length of service up to a maximum of £10,000 per annum. Additional payments may also apply for CRMT and completed night shifts.

The Role

The Head of Flight Operations is a key leadership role, responsible for the management, supervision and continued development of company Flight Operations and flight operational personnel. You will contribute to the development of long-term strategic plans and work collaboratively as part of the Senior Leadership Team to support the achievement of strategic goals.

As the nominated person for Flight Operations, you will act as the primary point of contact with the UK CAA and ensure all flight operations are delivered safely, professionally and in compliance with UK Air Regulations and the DAATCL Operations Manuals. You will oversee operational planning, performance, rostering and training, as well as providing leadership to the Flight Operations team, including pilot recruitment, line management and development.

Appointment to this role is subject to the successful completion of a CAA Form 4 interview with the DAATCL UK CAA Flight Operations Inspector (FOI).

The Candidate

We are looking for an experienced aviation professional with strong operational leadership skills, a commitment to safety and compliance, and the ability to lead and develop a high-performing Flight Operations team.

Essential requirements include:

  • Hold a UK CPL or ATPL Helicopter Flight Crew Licence
  • Practical experience applying aviation safety standards and safe operating practices.
  • Comprehensive knowledge of UK aviation regulations, AOC operations, operations manuals and aviation management systems.
  • At least 5 years' experience in single pilot HEMS Flight Operations.
  • Eligibility to be accepted by the CAA as the AOC nominated person for Flight Operations (UK Regulation (EU) No 965/2012 -Part – ORO.AOC.135)
  • Current experience operating the H145 and/or EC135 in a single pilot HEMS role.

If you are an experienced HEMS pilot with a strong commitment to safety, operational excellence and making a real difference to the local community, we would love to hear from you.

The Package

Salary: £99,450 - £120,000 per annum depending on experience.

Increments are awarded for HEMS experience based on service/length of service up to a maximum of £10,000 per annum. Additional payments include £2,040 per annum for CRMT and £102 per night shift completed.

As a valued member of the team, you will have access to a wide range of employee benefits including:

  • 25 days annual leave plus 8 bank holidays
  • Enhanced Maternity/Paternity & Adoption leave
  • Pension scheme with a 6% contribution by DAA
  • Occupational sick pay scheme of 4 weeks full pay and 4 weeks half pay during probation, rising to 12 weeks full and 12 weeks half pay after successful probation
  • Free counselling and financial wellbeing services
  • Healthcare insurance
  • Up to £8,000 relocation package available if eligible.
  • Loss of Licence Insurance
  • Buying annual leave

Alongside our staff benefits, we will support your ongoing development to build your skills, experience and career.

Company

DA
Devon Air Ambulance
Exeter, United Kingdom

Company facts come from this company's own listings. We only show what the postings themselves carry.

Sourced from Devon Air Ambulance's careers site·first seen 24 Sept 2026·last verified 24 Sept 2026·How we source jobs

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