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Jobs / Customer Service Manager in Ireland
1 month ago
Marsh McLennan·1 month ago
1 month ago

Head of Group Risk Consulting (Life and Disability Benefits)

The Frame, IrelandFull-timeSenior · 10-15 yearsCustomer Service Manager

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Top 10%Top 10%: 31 out of 100

Top 10% of NextRaise users matched against Customer Service Manager roles in Ireland.

Must-have skills for this role

  • group risk consulting
  • employee benefits
  • insurance brokerage
  • client relationship management

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What you'll do

  • Leading a high-performing team delivering group risk advisory and brokerage services to major Irish employers
  • Overseeing market reviews, switches, and renewals
  • Driving revenue growth and optimising cost efficiency

What they're looking for

  • qfa and apa qualification

Summarised by NextRaise from the employer’s description, which follows in full below.

Full description from employer

Take on the role of Head of Group Risk Consulting, leading a high-performing team delivering group risk advisory and brokerage services to major Irish employers. Oversee market reviews, switches, and renewals, while driving revenue growth and optimising cost efficiency. Ideal for experienced insurance/risk professionals with strong stakeholder management and technical expertise.

Skills

  • group risk consulting
  • life and disability benefits
  • qfa and apa qualification
  • insurance broking
  • market review processes
  • switch management
  • renewal management
  • financial performance management
  • revenue forecasting
  • commission tracking
  • fee setting
  • crm systems
  • stakeholder management
  • project management
  • operations management
  • profitability analysis
  • aml compliance
  • insurance regulatory compliance
  • team leadership
  • performance management
  • coaching
  • recruitment
  • training delivery
  • benchmarking
  • actuarial analysis
  • claims analysis
  • pricing analysis
  • offshoring operations
  • managed services operations
  • international operations liaison

Company

Marsh McLennan
The Frame, Ireland

Company facts come from this company's own listings. We only show what the postings themselves carry.

Sourced from Marsh McLennan·first seen 31 Aug 2026·last verified 8 Sept 2026·How we source jobs

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