Allianz·1 day ago
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Head of Service Delivery for Allianz Services Portugal (m/f/d)
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What you'll do
- Lead Allianz Services Portugal’s Lisbon Service Delivery organisation.
- Drive operational excellence and client satisfaction.
- Oversee a diverse service portfolio.
- Foster high-performing multicultural teams.
What they're looking for
- Experienced leader with a strong background in operations and stakeholder management.
Summarised by NextRaise from the employer’s description, which follows in full below.
Full description from employer
We are expanding our team: Lead Allianz Services Portugal’s Lisbon Service Delivery organisation, driving operational excellence and client satisfaction. Oversee a diverse service portfolio and foster high-performing multicultural teams. Ideal for experienced leaders with a strong background in operations and stakeholder management.
Skills
- service delivery management
- operational excellence
- stakeholder management
- process optimization
- compliance management
- data protection
- financial controlling
- legal operations
- uat
- risk management
- governance frameworks
- audit management
- lean
- six sigma
- agile
- continuous improvement
- digital transformation
- ai solutions
- tableau
- ms office
- change management
- strategic planning
- problem solving
- decision making
- presentation skills
- influencing skills
- english fluency
- portuguese fluency
Company
Allianz
Lisbon, Portugal
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