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1 month ago
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Marriott International·1 month ago
1 month ago

Head Waiter/ess

London, United KingdomFull-timeMid · 2-5 yearsCustomer Service Representative

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Must-have skills for this role

  • food and beverage knowledge
  • customer service
  • allergen knowledge
  • order taking

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About this role

The London EDITION is looking for its next Head Waiter or Head Waitress!

Would you like a job that gives you...

  • Late night/early morning taxi contribution up to £20
  • Discounted accommodation in over 9,000 hotels all over the world. Yes, 9,000!
  • £5 breakfast when staying in any of our European hotels
  • Discounted food & drink in all our restaurants and bars
  • Discounts for your friends and family
  • Refer-a-friend bonus
  • Wellness and mental health programmes
  • Flexible scheduling
  • World class training and development, including leadership development and WSET
  • Unlimited career opportunities (internationally and locally)
  • Half price cinema tickets
  • Specially curated discounts in thousands of shops
  • Amazing staff parties
  • ...and much more

Are you looking for a place to work that inspires you, challenges you and makes you proud to come to work? A place where service comes from the heart, not from a handbook? A place that delivers a never-ending theatrical performance that continuously delights and enchants each and every one of our guests?

We are looking for a passionate, dedicated and service-oriented Head Waiter or Head Waitress to join the team at the award-winning restaurant Berners Tavern in The London EDITION hotel.

This gastronomic gem under the direction of Executive Chef Jason Atherton boasts 140 covers, serving guests for breakfast, lunch and dinner. Berners Tavern is located in central London's Fitzrovia at The London EDITION. We bring together, in a delicate balancing act, the integrity and character of a historic building with a simple, sophisticated design sensibility, creating a seamless blend of charisma and ease.

As Head Waiter or Head Waitress you will:

  • Thrive off a busy service
  • Take charge of a section in the restaurant: taking orders, making recommendations and processing payments
  • Lead the Chef de Rang and Commis Waiters
  • Have an in-depth knowledge of food, drink and allergens
  • Communicate clearly with management and the Kitchen
  • Take responsibility for ensuring a seamless guest experience
  • ...to name a few!


Our most successful Head Waiter or Head Waitress is someone who:

  • Understands the impact of their job in the overall guest experience
  • Is a team player
  • Takes pride in delivering sophisticated, personalised service
  • Is a great communicator
  • Has fun while doing their job


EDITION Hotels combine the visionary genius of boutique hotelier Ian Schrager, the service delivery of a world-class luxury hotel, and the global reach of Marriott International to create an entirely new experience in the world of hospitality. Our hotels are stunning microcosms of the world's top cities, featuring the finest in dining, entertainment, nightlife, and service to create an enchanting experience that makes your spirit soar.

If this sounds like the perfect place for you, apply to be our next Head Waiter or Head Waitress today!

EDITION is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

 

Company

Marriott International
London, United Kingdom

Company facts come from this company's own listings. We only show what the postings themselves carry.

Sourced from Marriott International's careers site·first seen 31 Aug 2026·last verified 20 Sept 2026·How we source jobs

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