Health Unit Coordinator - MACC Fund Center, .4 FTE
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What you'll do
- Welcome patients and visitors, manage secure unit access, answer calls, and relay information quickly and accurately while maintaining strict confidentiality.
- Keep care teams informed of updates and handle communication systems (phones, pagers, nurse call, etc.).
- Maintain and manage patient records, process admissions/discharges, coordinate with clinical staff, and assist families with information, services, and resources.
- Partner with nursing staff and support departments to manage bed availability, patient placement, and room readiness to ensure smooth transitions of care.
- Handle data entry, filing, supply management, equipment upkeep, and general office tasks to keep the unit organized and running efficiently.
What they're looking for
- High school diploma or equivalent required
- Strong communication, organization, and multitasking skills
- Basic computer proficiency
Nice to have
- Healthcare clerical training or experience preferred
- Familiarity with medical terminology a plus
Summarised by NextRaise from the employer’s description, which follows in full below.
Full description from employer
At Children’s Wisconsin, we believe kids deserve the best.
Children’s Wisconsin is a nationally recognized health system dedicated solely to the health and well-being of children. We provide primary care, specialty care, urgent care, emergency care, community health services, foster and adoption services, child and family counseling, child advocacy services and family resource centers. Our reputation draws patients and families from around the country.
We offer a wide variety of rewarding career opportunities and are seeking individuals dedicated to helping us achieve our vision of the healthiest kids in the country. If you want to work for an organization that makes a difference for children and families, and encourages you to be at your best every day, please apply today.
Please follow this link for a closer look at what it’s like to work at Children’s Wisconsin: https://www.instagram.com/lifeatcw/
Schedule Details:
Hours of 2:00pm-11:00pm
Week 1: Monday, Wednesday
Week 2: Monday, Saturday
Week 3: Sunday, Monday, Thursday
Week 4: Wednesday, Friday
Week 5: Monday, Saturday
Week 6: Sunday
Provide essential clerical and front-desk support within patient care units while serving as a central communication hub that helps ensure safe, efficient, and compassionate care.
Key Responsibilities
Communication & Customer Service: Welcome patients and visitors, manage secure unit access, answer calls, and relay information quickly and accurately while maintaining strict confidentiality. Keep care teams informed of updates and handle communication systems (phones, pagers, nurse call, etc.).
Patient Care Support: Maintain and manage patient records, process admissions/discharges, coordinate with clinical staff, and assist families with information, services, and resources.
Patient Flow Coordination: Partner with nursing staff and support departments to manage bed availability, patient placement, and room readiness to ensure smooth transitions of care.
Clerical Operations: Handle data entry, filing, supply management, equipment upkeep, and general office tasks to keep the unit organized and running efficiently.
Qualifications
High school diploma or equivalent required; healthcare clerical training or experience preferred
Strong communication, organization, and multitasking skills
Basic computer proficiency; familiarity with medical terminology a plus
Ability to provide excellent customer service in a fast-paced environment
Orientation Requirements
If hired attendance will be required the first week at a New Hire Welcome day on Monday from 9a-4p. There are 3 days of central care partner orientation from 8a-4:30p on Tuesday, Wed and Thursday that first week. We prefer participation in all the sessions, but at minimum, the Thursday session is mandatory.
Children's Wisconsin is an equal opportunity / affirmative action employer. We are committed to creating a diverse and inclusive environment for all employees. We treat everyone with dignity, respect, and fairness. We do not discriminate against any person on the basis of race, color, religion, sex, gender, gender identity and/or expression, sexual orientation, national origin, age, disability, veteran status, or any other status or condition protected by the law.
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Company
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