Higher Education Solutions Engineer, Google for Education

The Google for Education Solutions Engineering team is at the forefront of managing technology integration and innovation in schools and universities. We provide the technical expertise to design, architect, and implement Google solutions at scale.

Responsibilities:

• Identify customer business and academic requirements to design and architect solutions that integrate Gemini into their existing infrastructure.
• Act as a technical advocate for Gemini, promoting its capabilities in customer-facing meetings, workshops, and public events.
• Work closely with our Product, Engineering, and Sales teams to provide customer feedback, influence the product roadmap, and stay ahead of industry trends.
• Prepare and present compelling demonstrations of Gemini, and address technical questions that arise throughout the sales and adoption process.
• Take responsibility for technical aspects of solutions to include activities such as bid responses, product and solution briefings, partner training, proof-of-concept work and the coordination of supporting technical resources.

Minimum qualifications:

• Bachelor’s degree or equivalent practical experience.
  
• 8 years of experience in a technical project management or a customer-facing role.
  
• 6 years of experience in technical sales, sales engineering, education technology, or related fields.
• Experience with SaaS, cloud infrastructure, and web technologies.

Preferred qualifications:

• 5 years of experience in sales engineering or technical consultancy.
• Experience administering Google Workspace for Education at scale or an equivalent platform.
• Experience with AI/ML technologies and their application in education.
• Experience supporting technology adoption and change-management initiatives.
• Understanding of Higher Ed/K-12 IT infrastructure and identity management (SSO).