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Jobs / Customer Service Team Lead in United States of America
5 days ago
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Shusa·5 days ago
5 days ago

Histology Supervisor

Dallas, United States of AmericaMid · 2-5 yearsCustomer Service Team Lead

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Must-have skills for this role

  • histology
  • quality control
  • quality management systems
  • biology

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Apply faster with autofill FREEThe NextRaise extension autofills your application in one click.careers.example.com/applyAutofillingFull namePriya SharmaEmailpriya.sharma@example.comPhone+49 30 1234567LocationBerlGet the extension

What you'll do

  • Performs tasks normally associated with supervision such as hiring, training, coaching, scheduling, directing and appraising the work of assigned staff
  • Hold regularly scheduled one on ones with direct reports on at least a monthly basis
  • Is an advocate for direct reports regarding ensuring ideas are heard/shared and in their career progression planning and efforts
  • Maintain accurate records.
  • Adhere to laboratory’s quality control policies, document all quality control activities, and maintain a clean and well-organized work area.
  • Maintain proficiency and training requirements.
  • Ensure compliance with all regulations.
  • Participate in inventory management, special projects and perform other duties as assigned by management.
  • Assist in staff development and training.
  • Assists the Lab Manager in the maintenance/upkeep of documentation and records and preparation for inspections.
  • Communicate with pathologists regarding laboratory issues, client’s needs, and respond quickly and efficiently to concerns/feedback regarding histology within the lab.
  • Track and monitor laboratory quality indicators.

What they're looking for

  • Possesses an Associate degree in Histology, Biology, Chemistry or another related field
  • 5 years of experience in the histology field including at least 4 years of experience gained after earning a relevant degree
  • Strong interpersonal, verbal, and written communication skills
  • Ability to work well independently and in a team environment
  • Must be detail-oriented and have high integrity and discipline

Nice to have

  • HT or HTL (ASCP) certification is preferred

Summarised by NextRaise from the employer’s description, which follows in full below.

Full description from employer

Job Functions, Duties, Responsibilities and Position Qualifications:

We're not just a workplace - we're a Great Place to Work certified employer!

Proudly certified as a Great Place to Work, we are dedicated to creating a supportive and inclusive environment. At Sonic Healthcare USA, we emphasize teamwork and innovation. Check out our job openings and advance your career with a company that values its team members!

You are made of leadership material. You have proven people skills, a passion for patient care, and the drive to succeed. You’re also looking for great benefits, the support of an all-star team, and an opportunity to grow your career.

Join our front line of #HealthcareHeroes! Our mission is to advance the health and wellbeing of our communities as a leader in clinical laboratory solutions.

Location: Dallas, Texas, 75247
Days: Tuesday - Saturday
Hours: 10:00 am - 6:30 pm

Full-time Benefits Eligible

In this role, you will:

  • Performs tasks normally associated with supervision such as hiring, training, coaching, scheduling, directing and appraising the work of assigned staff

  • Hold regularly scheduled one on ones with direct reports on at least a monthly basis

  • Is an advocate for direct reports regarding ensuring ideas are heard/shared and in their career progression planning and efforts

  • Maintain accurate records.

  • Adhere to laboratory’s quality control policies, document all quality control activities, and maintain a clean and well-organized work area.

  • Maintain proficiency and training requirements.

  • Ensure compliance with all regulations.

  • Participate in inventory management, special projects and perform other duties as assigned by management.

  • Assist in staff development and training.

  • Assists the Lab Manager in the maintenance/upkeep of documentation and records and preparation for inspections.

  • Communicate with pathologists regarding laboratory issues, client’s needs, and respond quickly and efficiently to concerns/feedback regarding histology within the lab.

  • Track and monitor laboratory quality indicators.

  • Answer technical questions from pathologists and clients regarding lab processes and histology workflows.

  • Independently and proactively identify problems in the laboratory and institute appropriate corrective actions.

  • Ensure operational compliance with the laboratory’s SOPs and Quality Management Systems.

  • Exercise all laboratory safety precautions and adhere to lab procedures as stated in procedure manuals.

Requirements

  • Possesses an Associate degree in Histology, Biology, Chemistry or another related field

  • 5 years of experience in the histology field including at least 4 years of experience gained after earning a relevant degree

  • HT or HTL (ASCP) certification is preferred

  • Strong interpersonal, verbal, and written communication skills

  • Ability to work well independently and in a team environment

  • Must be detail-oriented and have high integrity and discipline

We’ll give you:

  • Appreciation for your work

  • A feeling of satisfaction that you’ve helped people

  • Opportunity to grow within the organization

  • Free lab services for you and your eligible dependents

  • Work-life balance, including Paid Time Off and Paid Holidays

  • Competitive benefits including medical, dental, and vision insurance

  • Help saving for retirement, with a 401(k) that includes a generous company match

  • A sense of belonging – we are a community!

We also want you to know:

This role will have routine access to Protected Health Information (PHI). Employees will be trained on reasonable safeguards and are expected to maintain strict confidentiality, as well as abide by all applicable privacy and security standards.  Employees are expected only to access PHI when it is required to fulfill job duties.

Scheduled Weekly Hours:

40

Work Shift:

Job Category:

Laboratory Operations

Company:

ProPath Services, LLC

Sonic Healthcare USA is an equal opportunity employer that celebrates diversity and is committed to an inclusive workplace for all employees. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, age, national origin, disability, genetics, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Company

Shusa
Dallas, United States of America

Company facts come from this company's own listings. We only show what the postings themselves carry.

Sourced from Shusa's careers site·first seen 17 Sept 2026·last verified 17 Sept 2026·How we source jobs

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