Hotel Cleanliness Expert Housekeeping Night Cleaner - London Marriott Hotel Grosvenor Square

LONDON MARRIOTT HOTEL GROSVENOR SQUARE – PROUDLY MARRIOTT, UNIQUELY GROSVENOR SQUARE

 

Experience 5-star service at the London Marriott Hotel Grosvenor Square. Perfectly situated in the upscale Mayfair neighbourhood, minutes from Oxford Street's world-class shopping, Hyde Park and iconic landmarks, our newly refurbished bedrooms and suites are elegantly furnished and feature marble bathrooms, signature bedding and deluxe amenities. Enjoy scenic views of Grosvenor Square or our private gardens; some suites boast balconies. Indulge in steakhouse dining at Gordon Ramsay Bar & Grill, or sample modern fare at Lucky Cat by Gordon Ramsay, an Asian Eating House and vibrant late-night lounge. Unwind with a craft cocktail after an exciting day in Mayfair, London at our hotel's 1920's-inspired award-winning speakeasy bar, The Luggage Room. Discover 12,109 square feet of high-tech, recently renovated venue space at our hotel; our grand ballroom is imbued with natural daylight, making it ideal for business or social gatherings. The London Marriott Hotel Grosvenor Square can't wait to welcome you to Mayfair. We are part of Marriott International, the world's leading, award winning, hospitality company with more than 7,000 properties across 130 countries and territories worldwide. Begin your career journey with Marriott. Your 5-star experience awaits. 

We are now recruiting for a dynamic and passionate Hotel Cleanliness Expert Housekeeping Night Cleaner to join our magnificent five-star, luxury hotel. Have fun working alongside an award-winning team and enjoy a world where career progression opportunities and world class training is available to you. We enjoy crafting bespoke journeys for you.

ARE YOU ELIGIBLE TO WORK IN THE UK?

A points-based immigration system affecting the eligibility to apply to work in the UK has been introduced from 01 January 2022. Applicants with Irish citizenship, an indefinite leave to enter the UK or an indefinite leave to remain in the UK are eligible to work in the UK including EU citizens who already lived in the UK by 31 December 2020. Please refer to the Home Office website for more details. You can also prove your right to work to employers by visiting the Gov UK website. 

JOB SUMMARY 

A Housekeeping Night Cleaner is responsible for all basic cleaning in and around the facility. Clean and maintain all items and surfaces in designated areas, ensuring hotel's standards of cleanliness. To provide a high standard of cleanliness in all public areas of the Hotel, adhering to set timeframes and to the required quality and standard. To deliver servicing of bedrooms and support with laundry duties whenever necessary. As Housekeeping Night Cleaner, you will play a vital role in ensuring that guests feel comfortable and welcome during their stay. Your primary responsibility will be to maintain the cleanliness and organization of the hotel’s public areas, including lobbies, hallways, and common spaces. You will be responsible for ensuring that these areas are clean, tidy, and well stocked with amenities such as towels, toiletries, and refreshments. In addition to cleaning and restocking, you will also be responsible for responding to guest requests and enquiries in a timely and courteous manner. This may include providing directions. You should also be comfortable working independently and able to manage your time effectively to ensure that all areas are cleaned and maintained on schedule. 

Clean public and employee restrooms and showers. Clean glass in public and employee areas. Clean floor surfaces in public or employee space using designated chemicals, supplies, and equipment. Dust surfaces in assigned area. Inspect condition of furniture for tears, rips, and stains and report damages. Clean and maintain lights. Post caution signs to limit traffic when necessary. Contact other departments directly for urgent repairs. Respond promptly to requests from guests and other departments. Identify and report preventative or other maintenance issues in public areas or guest rooms. 

Responsible for following departmental policies and procedures. Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; properly store flammable materials. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. Support team to reach common goals. Ensure adherence to quality expectations and standards. Move, lift, carry, and place objects weighing less than or equal to 55 pounds without assistance and in excess of 55 pounds with assistance. Ability to push and pull work-related machinery over sloping and uneven surfaces. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Visuallyinspect tools, equipment, or machines (e.g., to identify defects). Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move up and down a ladder. Stand, sit, kneel, or walk for an extended period across an entire work shift. Perform other reasonable job duties as requested by Supervisors. 

Support Front of House Team’s in maintaining cleanliness and condition of all Front of House areas, including but not limited to the Lobby, the Forecourt, the Fitness Centre and when required the banqueting spaces of the hotel.

SKILLS, EXPERIENCE AND QUALIFICATIONS

Experience

• Previous experience working within a similar environment preferred 

Skills and Knowledge 

• Strong Communication skills (verbal, listening, writing) 
• Attention to detail 
• Pro-active and reliable 
• Able to work alone and within a team