Housing Support Worker - THRIVE

Housing Support Worker  – THRIVE Project

Location: working across the community of Sheffield, South Yorkshire.
Hours: Full Time Monday - Friday, no bank holidays or weekends. 

Permanent Role

Target Housing is looking for an experienced and passionate Housing Support Workers to join our THRIVE Project in Sheffield. If you’re driven to support people with complex needs and want to play a key role in helping individuals build independence and stability, this could be the perfect opportunity.

About Us: Target Housing is a charity and registered social landlord with over 30 years of experience transforming lives. We take a psychologically informed and trauma-informed approach, empowering people to achieve independence, realise their potential, and positively contribute to their communities.

Why Join Us?

• 28 days annual leave + 8 bank holidays (pro rata)
• Ongoing training and development
• Mileage reimbursement
• Westfield Health & Lifetime Financial membership
• Blue Light Card eligibility
• 4% employer pension contribution
• Supportive, inclusive culture with regular supervision

About the Role: As a Housing Support Worker, you’ll work directly with individuals experiencing multiple and complex needs, providing tailored support through a structured case management approach. You’ll empower clients to develop the skills, confidence, and resilience needed to sustain their tenancies and move towards independent living.

Key Responsibilities:

• Deliver 1:1 and group-based support using a case management approach
• Complete comprehensive risk assessments, support plans, and safety plans
• Motivate and empower people to achieve personal goals
• Support development of coping strategies and positive behaviours
• Design and deliver engaging activity programmes focused on independence and wellbeing
• Encourage the involvement of people using our services to be supported to aid the shaping of services and activities
• Participate in reflective practice and case reviews in order to maximise engagement of people who may be difficult to reach and enhance worker resilience 
• Maintain accurate records in line with data protection standards
• Monitor tenancy compliance and address any issues appropriately
• Build strong partnerships with external agencies in order to provide multiple disciplinary team support around the person
• Use motivational interviewing and assertive engagement techniques

What We’re Looking For:

We’re seeking candidates who bring both experience and empathy, with:

• Proven experience supporting individuals with multiple complex needs
• Ability to engage “hard to reach” clients
• Strong relationship-building and communication skills
• Experience with risk assessment and support planning
• Knowledge in areas such as mental health, substance misuse, domestic violence, brain injury, or welfare benefits
• Understanding of Psychologically Informed Environments (PIE) and Trauma-Informed Practice (TIP)
• Experience of lone working and managing risk
• IT literacy for case recording and reporting
• A flexible, proactive approach
  
  

We do not offer sponsorship for overseas workers, therefore applications requiring this will not be considered.

Essential: Full UK driving licence and access to a roadworthy vehicle along with insurance that covers business use 

Key Competencies:

• Communication & Influence (Critical)
• Conflict Resolution (Critical)
• Planning & Organisation (Critical)
• Adaptability & Flexibility (Critical)
• Problem Solving (Important)
• Personal Motivation (Important)
• Motivational Interviewing (Desirable)
  

Additional Information:

• Enhanced DBS check required
• Two employment references required
• Early applications are encouraged as roles may close sooner than advertised

Get in Touch. For an informal discussion about the role, contact: shelley.powell@targethousing.org.uk

If you require any adjustments or support during the recruitment process, please let us know—we’re committed to making the process accessible for all.