Hays·7 days ago
7 days ago
HR Coordinator / Advisor
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What you'll do
- Provide practical, timely advice and guidance to managers and employees on HR policies, procedures and employment law matters.
- Manage employee lifecycle administration, including contracts, offer letters, contractual changes, family leave and leaver processes.
- Take ownership of the central HR inbox, responding to and managing a wide range of HR queries from employees and managers.
- Identify recurring themes and opportunities to improve HR guidance, processes, FAQs and system automation.
- Support employee relations matters including absence management, performance issues, disciplinary matters and grievances, escalating where appropriate.
- Maintain accurate employee records and ensure HR systems and personnel files remain up to date.
- Coordinate effective onboarding and offboarding processes across multiple locations.
- Support recruitment activity, including administration of vacancies, candidate documentation and liaison with hiring managers and successful applicants.
- Work closely with payroll colleagues to ensure employee changes are processed accurately and within required timescales.
- Monitor key people processes such as probation reviews, absence management and compliance activities.
- Produce monthly HR reports and management information, using Excel to analyse and reconcile data.
- Assist with the development and review of HR policies, procedures and systems.
What they're looking for
- Previous HR generalist experience.
- A sound understanding of UK employment law and its practical application.
- Experience advising managers and employees on day-to-day employee relations matters.
- Strong organisational skills and the ability to manage a varied and demanding workload.
- Confidence managing employee lifecycle administration and maintaining accurate records.
- Experience working with HR systems and strong IT skills, including Excel.
- The ability to manage a busy shared inbox and respond to queries with professionalism, accuracy and discretion.
- Excellent communication and relationship-building skills.
- Strong attention to detail and a customer-focused approach.
- The ability to work independently, make sound decisions and recognise when escalation is required.
- A flexible mindset and the ability to adapt in a changing environment.
Nice to have
- A CIPD qualification, or equivalent, would be advantageous.
Summarised by NextRaise from the employer’s description, which follows in full below.
Full description from employer
HR Coordinator/Advisor
The Opportunity
We are looking for an experienced HR Coordinator / Advisor to join a busy and collaborative HR team. This is a varied, hands-on role that offers exposure across the full employee lifecycle, combining day-to-day HR operations, employee relations support, HR administration, systems management and continuous improvement projects.
This opportunity would suit someone who enjoys delivering high-quality HR support, takes pride in providing excellent service to managers and employees, and is equally comfortable managing detailed administration as they are contributing to wider HR initiatives.
Key Responsibilities
As part of the HR team, you will:
- Provide practical, timely advice and guidance to managers and employees on HR policies, procedures and employment law matters.
- Manage employee lifecycle administration, including contracts, offer letters, contractual changes, family leave and leaver processes.
- Take ownership of the central HR inbox, responding to and managing a wide range of HR queries from employees and managers.
- Identify recurring themes and opportunities to improve HR guidance, processes, FAQs and system automation.
- Support employee relations matters including absence management, performance issues, disciplinary matters and grievances, escalating where appropriate.
- Maintain accurate employee records and ensure HR systems and personnel files remain up to date.
- Coordinate effective onboarding and offboarding processes across multiple locations.
- Support recruitment activity, including administration of vacancies, candidate documentation and liaison with hiring managers and successful applicants.
- Work closely with payroll colleagues to ensure employee changes are processed accurately and within required timescales.
- Monitor key people processes such as probation reviews, absence management and compliance activities.
- Produce monthly HR reports and management information, using Excel to analyse and reconcile data.
- Assist with the development and review of HR policies, procedures and systems.
- Support HR projects, process improvements and broader people initiatives.
- Ensure HR activities remain compliant with employment legislation and internal policies.
About You
To be successful in this role, you will have:
- Previous HR generalist experience.
- A sound understanding of UK employment law and its practical application.
- Experience advising managers and employees on day-to-day employee relations matters.
- Strong organisational skills and the ability to manage a varied and demanding workload.
- Confidence managing employee lifecycle administration and maintaining accurate records.
- Experience working with HR systems and strong IT skills, including Excel.
- The ability to manage a busy shared inbox and respond to queries with professionalism, accuracy and discretion.
- Excellent communication and relationship-building skills.
- Strong attention to detail and a customer-focused approach.
- The ability to work independently, make sound decisions and recognise when escalation is required.
- A flexible mindset and the ability to adapt in a changing environment.
A CIPD qualification, or equivalent, would be advantageous.
What's Important
This is a genuinely hands-on HR role. Whilst there will be opportunities to contribute to projects, process improvements and wider people initiatives, a significant part of the position is focused on delivering excellent day-to-day HR support and administration.
We are looking for someone who values accuracy, takes ownership of their workload, enjoys supporting employees and managers, and is passionate about continuously improving the HR experience.
If you're seeking a varied HR opportunity where you can make a real impact while developing your expertise across the full employee lifecycle, we'd love to hear from you.
#4822757 - Jennifer Fisher
Company
Hays
Huddersfield, United Kingdom
Company facts come from this company's own listings. We only show what the postings themselves carry.