Amazon·E-commerce·8 days ago
8 days ago
HR Partner Manager, Data Center Operations, BeXT AIS
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About this role
The AWS Data Center Operations (DCO) HR Partner (HRP) Team is investing in an evolution of our HR organization to improve our Builder (employee) experience, support the next phase of growth, and increase HR team effectiveness.
We are searching for an onsite Data Center HR Manager (HRM, DCO HRP Team), to lead HR Partners across a region of data center clusters. This leader will report into the HRM based out of UAE, and lead a team of 5-6 direct reports in addition to supporting Builder needs in our Data Centers directly. AWS' Data Centers help build the foundation for excellence for many of our AWS customers. Driving this business is our talented employees who are strong owners, have the highest standards, and obsess over our customers.
This is a full-time position that is required to be on site. Travel will be required, up to ~30-40% of the time over the course of the year
Key job responsibilities
1/ Develop Team Capabilities – work at an individual and team level to develop deep expertise in core hire-to-retire HR processes, provide stretch opportunities to advance the team and provide career development for team members.
2/ Build Operating Models & Strategic Plans – plan and direct the overall operation of a global HRP team to achieve quality, convenience and scalability objectives.
3/ Experiment & Deliver Results – research industry best practices (process excellence, products and services) that have tangible benefit to DC Ops managers.
4/ Operational Excellence – dive deep into problems, take end-to-end ownership of all aspects of processes improvements, and build processes that provide a high quality experience.
5/ Measure & Inspect – develop clear success metrics and inspect service health to drive cross-functional leadership understanding of business impact.
6/ Innovate & Build: identify opportunities that address service gaps, process inefficiencies, or emerging service requirements and develop the business cases for new value-added services.
About the team
The Data Center HR Partner organization works backwards from the voice of the customer to deliver personalized experiences at scale, using technology and simplified processes that match the speed and agility of the businesses we support. We strive to enable employees in becoming the best versions of themselves by creating an environment where they can thrive.
Onsite Data Center HR partners serve as the first line of engagement with builders and managers, and work with HRBPs and others to execute the people agenda for our businesses. This dedicated team has a disproportionate impact on the employee experience of thousands of builders in our data centers and, if so motivated, can deliver the ideal builder experience to the benefit of our customers and employees alike.
- Experience implementing data-driven workforce solutions and HR metrics
- Experience managing employee-focused processes including onboarding, benefits, investigations, training and talent management
- 5+ years of human resources leadership, or 5+ years of leadership in operations, customer service, retail, distribution, shipping/logistics, healthcare, hospitality, or manufacturing experience
- 5+ years of human resources leadership experience
- Understanding of labor relations and employee representative bodies across multiple European/EMEA jurisdictions
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
We are searching for an onsite Data Center HR Manager (HRM, DCO HRP Team), to lead HR Partners across a region of data center clusters. This leader will report into the HRM based out of UAE, and lead a team of 5-6 direct reports in addition to supporting Builder needs in our Data Centers directly. AWS' Data Centers help build the foundation for excellence for many of our AWS customers. Driving this business is our talented employees who are strong owners, have the highest standards, and obsess over our customers.
This is a full-time position that is required to be on site. Travel will be required, up to ~30-40% of the time over the course of the year
Key job responsibilities
1/ Develop Team Capabilities – work at an individual and team level to develop deep expertise in core hire-to-retire HR processes, provide stretch opportunities to advance the team and provide career development for team members.
2/ Build Operating Models & Strategic Plans – plan and direct the overall operation of a global HRP team to achieve quality, convenience and scalability objectives.
3/ Experiment & Deliver Results – research industry best practices (process excellence, products and services) that have tangible benefit to DC Ops managers.
4/ Operational Excellence – dive deep into problems, take end-to-end ownership of all aspects of processes improvements, and build processes that provide a high quality experience.
5/ Measure & Inspect – develop clear success metrics and inspect service health to drive cross-functional leadership understanding of business impact.
6/ Innovate & Build: identify opportunities that address service gaps, process inefficiencies, or emerging service requirements and develop the business cases for new value-added services.
About the team
The Data Center HR Partner organization works backwards from the voice of the customer to deliver personalized experiences at scale, using technology and simplified processes that match the speed and agility of the businesses we support. We strive to enable employees in becoming the best versions of themselves by creating an environment where they can thrive.
Onsite Data Center HR partners serve as the first line of engagement with builders and managers, and work with HRBPs and others to execute the people agenda for our businesses. This dedicated team has a disproportionate impact on the employee experience of thousands of builders in our data centers and, if so motivated, can deliver the ideal builder experience to the benefit of our customers and employees alike.
Basic Qualifications
- Bachelor's degree- Experience implementing data-driven workforce solutions and HR metrics
- Experience managing employee-focused processes including onboarding, benefits, investigations, training and talent management
- 5+ years of human resources leadership, or 5+ years of leadership in operations, customer service, retail, distribution, shipping/logistics, healthcare, hospitality, or manufacturing experience
Preferred Qualifications
- Knowledge of national and local employment laws and regulations- 5+ years of human resources leadership experience
- Understanding of labor relations and employee representative bodies across multiple European/EMEA jurisdictions
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
E-commerce
Company
AmazonE-commerce
Dublin, Ireland
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