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Jobs / Customer Support Specialist in United States of America
1 month ago
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Trane Technologies·1 month ago
1 month ago

HVAC Support Specialist

Grand Rapids, United States of AmericaFull-timeRemoteMid · 2-5 years

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About this role

Become part of our team as a HVAC Support Specialist, delivering remote technical support and optimising building automation systems. Engage directly with customers, troubleshoot BAS issues, and collaborate with internal teams. Ideal for candidates with strong technical knowledge in HVAC and building automation, and proven communication and problem-solving skills.

Skills

  • building automation systems
  • hvac equipment systems
  • remote technical support
  • troubleshooting bas systems
  • customer service
  • system optimization
  • energy conservation measures
  • technical report writing
  • microsoft teams
  • microsoft word
  • microsoft excel
  • microsoft powerpoint
  • microsoft outlook
  • ip networking
  • bas protocols (bacnet, lon talk, modbus)
  • case management
  • salesforce
  • service contract fulfillment
  • project analysis
  • collaboration
  • cross-training
  • team meetings
H1B sponsor likely
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