In House Guest Service Rep

Company Description

Nestled on 145 beautiful, wooded acres in the heart of the Ozark Mountains, Westgate Branson Woods Resort is close to the action in Branson – "The Live Entertainment Capital of the World!" Help create remarkable guest experiences at our world-class resort, where guests can venture outside and take advantage of one of our many hiking trails to breathe in fresh air and admire the beautiful waterfalls, then relax in one of our spacious resort rooms. As one of the most beautiful Branson, Missouri, resorts, Westgate Branson Woods boasts the amenities travelers expect from a full-service resort hotel. As part of Westgate Resorts, recognized by U.S. News, as one of the Best Companies to Work For, you’ll be joining a team committed to excellence and creating unforgettable vacation experiences and supporting your career growth where you are or at 60+ resorts across the company.

Job Description

This job's primary purpose to the organization is to make sales for profit to Westgate Resorts.

DUTIES

• Escort guests to their accommodations and establish appointment time
• Attend morning meetings
• Attend sales division meetings
• Give a sales presentation to prospective buyers in order to sell weeks
• Provide excellent customer service to all guests/owners
• Interact and serve as customer service agent to all prospective buyers
• Prepare and complete paperwork needed for all sales transactions

Qualifications

EDUCATION and/or EXPERIENCE

Three to six months related experience and/or training; or equivalent combination of education and experience. Must possess exceptional sales skills and techniques.

LANGUAGE SKILLS
Ability to read and comprehend simple instructions, correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and group situations to customers, managers, and other team members of the organization.

Must be able to speak and understand English. Bilingual English-Portuguese a plus.

CERTIFICATES, LICENSES, REGISTRATIONS
Must possess valid driver’s license
 

Additional Information

Why Westgate?

• Comprehensive health benefits – medical, dental and vision
• Paid Time Off (PTO) – vacation, sick, and personal
• Paid Holidays
• 401K with generous company match
• Get access to your pay as you need it with our Daily Pay benefit
• Family benefits including pregnancy, and parental leave and adoption assistance
• Wellness Programs
• Flexible Spending Accounts
• Tuition Assistance
• Military Leave
• Employee Assistance Program (EAP)
• Life, Disability, Accident, Critical Illness & Hospital Insurance
• Pet Insurance
• Exclusive discounts for Team Member (i.e., hotels, cruise, resorts, restaurants, entertainment, etc.) 
• Advancement & development opportunities
• Community Involvement Programs

Westgate Resorts is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other protected status under federal, state or local law. If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process, please email WGAccommodations@wgresorts.com with the job title and the location of the position for which you are applying.

This job posting is intended to provide a general overview of the position and may not include every responsibility, duty, or qualification required. Duties, responsibilities, and activities may change at any time with or without notice.