Humana·2 days ago
2 days ago
Inbound Contacts Representative
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What you'll do
- Address incoming enquiries
- Provide essential customer support
- Handle routine administrative tasks
- Resolve customer issues
- Maintain high standards of service
What they're looking for
- Strong communication skills
- Proficiency in Microsoft Office
- Residing in the specified states
- Able to work a full-time, remote schedule
Summarised by NextRaise from the employer’s description, which follows in full below.
Full description from employer
Exciting opportunity for an Inbound Contacts Representative to address incoming enquiries and provide essential customer support. Handle routine administrative tasks, resolve customer issues, and maintain high standards of service. Ideal for candidates with strong communication skills and proficiency in Microsoft Office, residing in the specified states and able to work a full-time, remote schedule.
Skills
- microsoft office
- customer service
- outbound call support
- inbound call support
- medication refill support
- order status inquiry
- education enrollment process
- hipaa compliance
- active listening
- digital inquiry handling
- written inquiry handling
- administrative support
- clerical tasks
- operational support
- self-management
- policy adherence
Company
Humana
Remote, Arizona
Company facts come from this company's own listings. We only show what the postings themselves carry.