Inbound Sales Representative, SME & Growth (Thai speaking)

About Airwallex

Airwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software, we empower over 250,000 businesses worldwide – including Brex, Navan, Qantas, SHEIN and many more – with fully integrated solutions to manage everything from business accounts, payments, spend management and treasury, to embedded finance at a global scale.

Proudly founded in Melbourne, we have a team of over 2,300 of the brightest and most innovative people in tech across 27 offices around the globe. Valued at US$11 billion and backed by world-leading investors including T. Rowe Price, Visa, Mastercard, Robinhood Ventures, Sequoia, Salesforce Ventures, DST Global, and Lone Pine Capital, Airwallex is leading the charge in building the global payments and financial platform of the future. If you’re ready to do the most ambitious work of your career, join us.

Attributes We Value

We hire successful builders with founder-like energy who want real impact, accelerated learning, and true ownership. You bring strong role-related expertise and sharp thinking, and you’re motivated by our mission and operating principles. You move fast with good judgment, dig deep with curiosity, and make decisions from first principles, balancing speed and rigor.

You're humble and collaborative; turn zero‑to‑one ideas into real products, and you “get stuff done” end-to-end. You use AI to work smarter and solve problems faster. Here, you’ll tackle complex, high‑visibility problems with exceptional teammates and grow your career as we build the future of global banking. If that sounds like you, let’s build what’s next.

About the team
The SME & Growth Business team at Airwallex is a passionate group of collaborators and business champions dedicated to empowering small and medium-sized enterprises (SMEs) to thrive in the global economy. We combine deep financial expertise with a growth mindset, working closely with our clients to understand their unique needs and develop tailored solutions that streamline cross-border payments and unlock new revenue streams. As a team, we are driven by a desire to make a positive impact and are constantly innovating to find new ways to support the success of our SME customers.

What you'll do
As an Inbound Sales Representative, SME & Growth (Thai speaking), you’ll join our fast-growing and dynamic team to drive Airwallex’s future growth engine across Southeast Asia. You will challenge the norms, never settle, and relentlessly find a way to create an even better experience for future clients. You’ll be responsible for the end-to-end sales funnel of SME leads in Thailand - from prospecting, qualifying, pitching, onboarding, to activating new clients across Thailand. You’ll collaborate closely with Marketing and Partnerships to maximise revenue and business priorities, and as a key member of the team, you’ll share valuable insights to help create an even better experience for future clients. The knowledge of the Thai language is essential to be able to interact with Thailand-based prospects and existing clients.

This role is based in Singapore.

Responsibilities:

• Advocate for Airwallex: Create a strong first impression to our prospects by providing them with an end-to-end world-class experience and product expertise.

• Identify Opportunities: Utilize data and speak with prospects to qualify and understand how our use cases can address their business needs and pain points.

• Educate and Activate: Teach customers how to leverage the full range of Airwallex products, and ensure adoption of our products.

• Champion Customer Needs: Act as the voice of the customer within Airwallex, ensuring their needs and feedback are heard and addressed.

• Collaborate Cross-functionally: Work closely with Marketing and Partnerships to optimise lead flow and maximise revenue.

• Outbound Tactically: Identify high-potential prospects and use effective strategies to generate leads, understand prospects’ pain points to propose solutions, leading to revenue growth.

• Maintain Operational Excellence: Consistently update CRM records, support reporting efforts, and ensure efficient processes throughout the sales cycle.

• Meet or exceed activity and revenue targets, such as call volume, meetings booked, and clients onboarded.

Who you are
We're looking for people who meet the minimum requirements for this role. The preferred qualifications are great to have, but are not mandatory.

Minimum qualifications:

• Local market knowledge (Thailand): Proficient in Thai (both written and verbal) to interact with Thailand based clients. Ideally, you have spent considerable time in Thailand and are familiar with local business culture and the Thai business landscape.

• Driven, resilient, and willing to put in the hard work needed to achieve your KPIs.

• Comfortable in calling 40 leads a day, or more, to ensure coverage across leads assigned to you.

• Communication Skills: Proficiency in verbal and written communication in both English and Thai, and a great communicator on the phone and via email to Thailand-based clients.

• Experienced in engaging with both internal and external stakeholders succinctly and confidently.

• Able to efficiently work at scale with many leads, demonstrating strong prioritisation and time management.

• Knows how to problem solve, address, and resolve issues effectively.

• 3 years or more experience preferred, but we are also open to driven candidates who believe they have what it takes to excel in this role.

Preferred qualifications:

• Experience in fintech, payments, SaaS, or a high-growth startup environment.

• Proficiency with CRM tools (e.g., Salesforce) and Google Suite.

• Bachelor’s degree in Business, Marketing, Finance, or a related field.

Applicant Safety Policy: Fraud and Third-Party Recruiters

To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.

Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.

Equal opportunity

Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.