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Jobs / Customer Retention Specialist in Ireland
18 days ago
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Exclusivenetworks·18 days ago
18 days ago

Inside Sales & Renewals Manager, ServiceNow

Dublin, IrelandMid · 5-10 yearsCustomer Retention Specialist

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Top 10%Top 10%: 44 out of 100

Top 10% of NextRaise users, across all roles in this function in Ireland.

Must-have skills for this role

  • sales development
  • business development
  • team leadership
  • pipeline management

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What you'll do

  • Develop and execute business development strategy
  • Drive outbound demand generation programmes
  • Support new partner recruitment and existing partner activation
  • Manage campaign, event and marketing follow-up activities
  • Work closely with Vendor Sales Specialists, Marketing and Partner Managers
  • Drive services opportunity creation and pipeline acceleration
  • Own KPI reporting and dashboard management
  • Conduct quarterly reviews and territory planning
  • Lead and develop a team of approximately 7 BDRs
  • Drive coaching, performance management and productivity improvement
  • Recruit, onboard and develop talent
  • Manage forecasting and territory planning for sales development activities

What they're looking for

  • 5–8 years experience in sales development, business development or SaaS sales
  • Experience leading BDR/SDR teams
  • Strong pipeline management and forecasting capability

Nice to have

  • Technology, SaaS or channel experience preferred

Summarised by NextRaise from the employer’s description, which follows in full below.

Full description from employer

Inside Sales Manager - Business Development

Dublin

Full time

EXCLUSIVE NETWORKS | Introduction

Exclusive Networks is the global cybersecurity go-to-market specialist that provides partners and end-customers with a wide range of services and product portfolios. With offices in over 45 countries and the ability to serve customers in over 170 countries, we combine deep local expertise with the scale and delivery of a single global organization.

Our best-in-class vendor portfolio is carefully curated with all leading industry players. Our services range from managed security to specialist technical accreditation and training and capitalize on rapidly evolving technologies and changing business models. For more information visit www.exclusive-networks.com.

At Exclusive Networks, we are passionate about making a difference. That means delivering the best to our ecosystem, shaping a prosperous and trusted digital world, and helping our people to realize their full potential.

DUTIES AND RESPONSIBILITIES | About the role

The Inside Sales Manager – Business Development is responsible for leading the sales development organisation across Exclusive Networks. The role owns pipeline creation, business development strategy, campaign execution, partner activation and BDR performance across all regions. Leading a team of BDRs, the role is accountable for generating qualified pipeline, supporting partner recruitment and activation, driving campaign conversion and accelerating growth across the ecosystem. 

As the Inside Sales Manager - Business Development, you will:

Commercial Accountability

  • Pipeline creation
  • Qualified opportunities generated
  • Partner recruitment support
  • Campaign conversion
  • Services opportunities created
  • Partner activation

Leadership Responsibilities

  • Lead and develop a team of approximately 7 BDRs
  • Drive coaching, performance management and productivity improvement
  • Recruit, onboard and develop talent
  • Manage forecasting and territory planning for sales development activities

Key Responsibilities

  • Develop and execute business development strategy
  • Drive outbound demand generation programmes
  • Support new partner recruitment and existing partner activation
  • Manage campaign, event and marketing follow-up activities
  • Work closely with Vendor Sales Specialists, Marketing and Partner Managers
  • Drive services opportunity creation and pipeline acceleration
  • Own KPI reporting and dashboard management
  • Conduct quarterly reviews and territory planning

QUALIFICATIONS AND EXPERIENCE | About you

The ideal Inside Sales Manager - Business Development:

Skills & Experience

  • 5–8 years experience in sales development, business development or SaaS sales
  • Experience leading BDR/SDR teams
  • Strong pipeline management and forecasting capability
  • Technology, SaaS or channel experience preferred

Personal Attributes

  • Energetic
  • Commercially driven
  • Coaching focused
  • Collaborative
  • Results orientated

WHO ARE EXCLUSIVE NETWORKS? | Why work for us

We are people focused and strongly believe that talent empowers us to continue our dynasty of disruption and growth in the future. Our Mission is to drive the transition to a totally trusted digital world for all people and organizations. Visit our website www.exclusive-networks.com.

We are proud to be an Equal Opportunity Employer. We are committed to the recruitment and hiring of individuals from diverse backgrounds and experiences, as we believe this strengthens our ability to develop superior solutions, make informed decisions, and better serve our valued customers. We do not discriminate against individuals on the basis of race, religion, color, national origin, gender, sexual orientation, disability status, or any similar characteristic. Employment decisions are made solely on the basis of qualifications, merit, and business need. Please click here to review our Diversity and Inclusion Policy for further information.

We care about your data: please click here to read our Recruitment Data Protection Policy prior to applying, and therefore sharing your data with us.

If you think the open position you see is right for you, we encourage you to apply!
Our people make all the difference in our success.

Company

Exclusivenetworks
Dublin, Ireland

Company facts come from this company's own listings. We only show what the postings themselves carry.

Sourced from Exclusivenetworks's careers site·first seen 9 Jul 2026·last verified 8 Sept 2026·How we source jobs

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