Inside Sales Rep - SST
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What you'll do
- Respond to all inbound calls in a consistent, professional and courteous manner
- Review all equipment requests and propose solutions that suit the customer's requirements
- Negotiate rates on equipment rentals in accordance with pricing policies and procedures
- Identify leads for new business and communicate to the appropriate field personnel
- Effectively resolve customer issues and coordinate solutions with other personnel
- Communicate delivery needs promptly and accurately to Logistics Manager/Dispatcher
- Call on lost and/or dormant accounts to generate business
- Other duties assigned as needed
What they're looking for
- Exceptional relationship-building and customer service skills
- Strong ability to multitask in a fast-paced environment
- Independent, self-starter and strong self-imposed structure
- Excellent teamwork, interpersonal and communication skills
- Keen attention to detail
- Valid driver's license with acceptable driving record
Nice to have
- Bachelor's degree preferred or equivalent experience
Summarised by NextRaise from the employer’s description, which follows in full below.
Full description from employer
Great company. Great people. Great opportunities.
If you’d like the chance to make your mark with the world’s largest equipment rental provider, come build your future with United Rentals!
As an Inside Sales Rep - SST (Sales Support Team) you will be responsible for proactively increasing revenue for the district/metro area by providing exceptional customer service, processing rental quotes and reservations and terminating contracts. Your essential duty is to support the district/metro area objectives in all aspects of sales and customer service to ensure World-Class service and operational excellence.
What you'll do:
Respond to all inbound calls in a consistent, professional and courteous manner
Review all equipment requests and propose solutions that suit the customer's requirements
Negotiate rates on equipment rentals in accordance with pricing policies and procedures
Identify leads for new business and communicate to the appropriate field personnel
Effectively resolve customer issues and coordinate solutions with other personnel
Communicate delivery needs promptly and accurately to Logistics Manager/Dispatcher
Call on lost and/or dormant accounts to generate business
Other duties assigned as needed
Requirements:
Bachelor's degree preferred or equivalent experience
Exceptional relationship-building and customer service skills
Strong ability to multitask in a fast-paced environment
Independent, self-starter and strong self-imposed structure
Excellent teamwork, interpersonal and communication skills
Keen attention to detail
Valid driver's license with acceptable driving record
This position is deemed Safety Sensitive for purposes of United Rentals’ policies and procedures.
Why join us?
We don’t just “talk the talk!” We’re an award-winning company (recently named a Glassdoor Best Place to Work in 2026) that truly cares about our people - That’s why we offer best-in-class benefits and perks that will support you and your family. In addition to our health and financial plans, we also offer:
Paid Parental Leave
Employee Discount Program
Career Development & Promotional Opportunities
Additional Vacation Buy Up Program (US Only)
Early Wage Access through Payactiv (US Hourly Only)
Paid Sick Leave
An inclusive and welcoming culture
Explore our comprehensive U.S. benefit offerings
For Canadian benefits, click here
United Rentals, Inc. is an Equal Opportunity Employer and makes employment decisions regardless of race, color, religion, sex, national origin, age, genetic information, citizenship status, veteran status, sexual orientation, gender identity, disability, or any other status protected by law. If you need a reasonable accommodation at any point of the application process, please email careers@ur.com for assistance.
At United Rentals, we proudly hire active duty members, veterans, reservists, and their families. The values that define your service—leadership, discipline, integrity, and teamwork—are the same values that drive our success. With many veterans already part of our team, we’re ready to help you transition into a rewarding career.
United Rentals consists of a wide variety of roles with different duties and responsibilities. The actual pay rate offered to candidates varies depending upon a wide range of factors including specific position, location, education, training, experience, skills, and ability.
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