Inside Sales Specialist SMB
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What you'll do
- Serving as the primary point of contact for reseller partners and delivering an exceptional customer experience.
- Building strong relationships with existing customers and becoming a trusted advisor.
- Identifying customer needs through meaningful conversations and asking the right questions.
- Generating new business opportunities within your portfolio.
- Proactively reaching out to customers to explore growth opportunities and increase engagement.
- Supporting customers throughout their purchasing journey and coordinating with internal teams when needed.
- Collaborating with colleagues across different technology areas to provide the best possible solutions.
- Contributing to individual and team sales targets through a proactive and customer-focused approach.
What they're looking for
- Fluency in both Dutch and French.
- A proactive and hands-on mindset.
- Strong commercial awareness and customer focus.
- Confidence in building relationships with customers and internal stakeholders.
- A mature and professional approach to communication.
- The ability to work independently while also contributing to team success.
- Energy, curiosity, and a willingness to learn.
Nice to have
- Previous experience in sales, customer service, account management, or business development.
- Experience within the IT, technology, distribution, or B2B environment.
- Understanding of channel, reseller, or partner ecosystems.
Summarised by NextRaise from the employer’s description, which follows in full below.
Full description from employer
It's fun to work in a company where people truly BELIEVE in what they're doing!
Job Description:
Inside Sales Representative SMB
Location: Diegem, Belgium | Full-time
About the Role
Are you a commercially minded professional who enjoys building relationships, identifying opportunities, and helping customers grow their business? Do you thrive in a dynamic environment where no two days are the same and where your contribution directly impacts customer success?
At Ingram Micro, we're looking for an Inside Sales Representative SMB to join our Small & Medium Business (SMB) team in Belgium.
In this role, you will be the first point of contact for a portfolio of reseller partners and play a key role in delivering an outstanding customer experience. You'll work closely with customers to understand their needs, uncover opportunities, and connect them with the right solutions across our broad technology portfolio.
Your Role
As an Inside Sales Representative SMB, you will be responsible for managing and growing your own customer portfolio while contributing to the success of the wider team.
Your responsibilities include:
- Serving as the primary point of contact for reseller partners and delivering an exceptional customer experience.
- Building strong relationships with existing customers and becoming a trusted advisor.
- Identifying customer needs through meaningful conversations and asking the right questions.
- Generating new business opportunities within your portfolio.
- Proactively reaching out to customers to explore growth opportunities and increase engagement.
- Supporting customers throughout their purchasing journey and coordinating with internal teams when needed.
- Collaborating with colleagues across different technology areas to provide the best possible solutions.
- Contributing to individual and team sales targets through a proactive and customer-focused approach.
This role combines both hunter and farmer activities, allowing you to develop new opportunities while nurturing and growing existing customer relationships.
What You'll Bring
Success in this role comes from a combination of commercial drive, strong communication skills, and a genuine interest in helping customers succeed.
We're looking for someone who has:
- Fluency in both Dutch and French.
- A proactive and hands-on mindset.
- Strong commercial awareness and customer focus.
- Confidence in building relationships with customers and internal stakeholders.
- A mature and professional approach to communication.
- The ability to work independently while also contributing to team success.
- Energy, curiosity, and a willingness to learn.
Nice to Have
- Previous experience in sales, customer service, account management, or business development.
- Experience within the IT, technology, distribution, or B2B environment.
- Understanding of channel, reseller, or partner ecosystems.
Whether you're ready for your second career step or bring some initial commercial experience through internships, student jobs, or an early-career sales position, we'd love to hear from you.
Why Join Ingram Micro?
At Ingram Micro, you'll have the opportunity to grow your career in a global technology company that values innovation, collaboration, and personal development.
We offer:
- A competitive salary and attractive benefits package.
- Performance-based bonus opportunities (75/25 commission).
- Hybrid working opportunities.
- Ongoing learning and development programs.
- Career growth opportunities within an international organization.
- A collaborative and inclusive working environment.
- The chance to work with leading technology vendors and partners.
- A culture where entrepreneurship and initiative are encouraged.
About Ingram Micro
Ingram Micro is a leading technology company at the center of the global IT ecosystem. We connect technology manufacturers, cloud providers, reseller partners, and customers, helping businesses realize the full potential of technology.
Through innovation, expertise, and collaboration, we create opportunities for growth and help shape the future of technology.
Ready to Make an Impact?
Are you eager to build relationships, create opportunities, and grow your commercial career within the technology industry?
Apply today and join our SMB team at Ingram Micro.
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