Installation Engineer (m/f/d)
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About this role
Who We Are
Applied Materials is a global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. We design, build and service cutting-edge equipment that helps our customers manufacture display and semiconductor chips – the brains of devices we use every day. As the foundation of the global electronics industry, Applied enables the exciting technologies that literally connect our world – like AI and IoT. If you want to push the boundaries of materials science and engineering to create next generation technology, join us to deliver material innovation that changes the world.
What We Offer
Salary:
€52.000,00 - €71.500,00
Location:
Dresden,DEUYou’ll benefit from a supportive work culture that encourages you to learn, develop, and grow your career as you take on challenges and drive innovative solutions for our customers. We empower our team to push the boundaries of what is possible—while learning every day in a supportive leading global company. Visit our Careers website to learn more.
At Applied Materials, we care about the health and wellbeing of our employees. We’re committed to providing programs and support that encourage personal and professional growth and care for you at work, at home, or wherever you may go. Learn more about our benefits.
As a Field Service Engineer [Customer Engineer] at Applied Materials, you serve as the direct liaison with customers, collaborating closely to install, maintain, and upgrade equipment. You'll use digital analytics for troubleshooting and apply basic diagnostic techniques to assess and address technical issues. Your responsibilities include performing preventative and corrective maintenance on various systems such as electrical, vacuum, mechanical, plasma, hydraulic, and gas systems. Additionally, you'll coordinate and communicate directly with customers to ensure smooth operations and exceptional service.
As an Installation Engineer, you are part of the Field Service Operations (FSO), Customer Engineer Team, and you will play a key role in bringing cutting-edge semiconductor equipment online at some of the world's most advanced manufacturing facilities. Working alongside experienced Customer Engineers, you'll gain hands-on exposure to complex technologies, solve challenging technical problems, and directly impact customer success.
This is an exciting opportunity for engineers who enjoy hands-on technical work, customer interaction, international travel, and working in diverse manufacturing environments.
Travel: Up to 75% to customer sites across the region
What You'll Do
Partner with Senior Customer Engineers to install, commission, maintain, and upgrade Applied Materials equipment at customer sites.
Support equipment startup and acceptance activities to ensure successful deployment and operational readiness.
Utilize digital diagnostic tools, equipment analytics, and troubleshooting methodologies to identify and resolve technical issues.
Perform preventive and corrective maintenance on advanced electrical, vacuum, mechanical, plasma, hydraulic, and gas delivery systems.
Diagnose equipment performance issues and implement solutions with support from senior team members and technical experts.
Build strong relationships with customers through professional communication and technical expertise.��
Maintain compliance with all safety, quality, and operational procedures while working in customer manufacturing environments.
Document maintenance activities, service reports, and technical findings accurately and professionally.
Support continuous improvement initiatives and other business needs as required.
What You'll Learn
Applied Materials provides comprehensive training to help you develop expertise in:
Semiconductor manufacturing technologies
Advanced vacuum and plasma systems
Equipment diagnostics and troubleshooting
Customer-facing technical support
Cleanroom operations and best practices
Installation and optimization of highly sophisticated manufacturing equipment
Prior semiconductor experience is beneficial but not required for candidates with strong technical aptitude and relevant industry experience.
Minimum Qualifications
Associate degree / bachelor's degree / master's degree in electrical engineering / mechanical engineering / Mechatronics, Military technical training, Trade certification, or equivalent technical experience
Ability to read and interpret electrical and mechanical schematics
Experience identifying and resolving technical issues through structured troubleshooting
Basic mechanical and technical aptitude involving pneumatics, hydraulics, electronics, vacuum systems, or thermodynamics
Familiarity with hand tools, power tools, and test equipment, including digital multimeters
Strong verbal and written communication skills
Basic proficiency with Microsoft Excel, Word, and PowerPoint
Valid driver's license
Candidates must be able to travel freely within Europe and hold all necessary documentation to support international business travel
Ability to meet all customer site requirements, including safety, environmental, and health-related protocols
Willingness and ability to travel up to 75%
Preferred Qualifications
1-4 years of experience in field service, maintenance, manufacturing support, installation engineering, or a related technical role
Experience working with semiconductor equipment or in cleanroom environments
Experience supporting customers in a technical field service capacity
Knowledge of vacuum systems, automation, robotics, process equipment, or precision manufacturing technologies
Physical Requirements
This position requires the ability to:
Walk and stand for extended periods
Work in tight spaces and at heights
Climb stairs and ladders
Bend, squat, kneel, reach, and twist regularly
Lift and carry materials up to 35 lbs. (approximately 16 kg)
Distinguish between colors and work safely with electrical systems
Work in environments with elevated noise levels
Use hand and power tools safely and effectively
As this role is frequently performed within semiconductor manufacturing cleanrooms, employees are required to wear appropriate personal protective equipment (PPE), including coveralls, hoods, booties, safety glasses, gloves, respirators, chemical aprons, and face shields where required.
We welcome candidates from industries such as:
Semiconductor Manufacturing
Industrial Automation
Aerospace
Automotive Manufacturing
Robotics
Precision Equipment Manufacturing
Medical Device Manufacturing
Military Technical Operations
Benefits & Rewards
Discretionary Incentive Bonus
Monthly Additional Allowance
Employee stock programs (where applicable)
Company Pension Plan
TAP: Tuition Assistance Program
Wellness Benefit
Comprehensive benefits package
Extensive technical and product training
Career development and progression opportunities
International customer exposure and travel experience
Opportunity to work at the forefront of semiconductor innovation
Additional Information
Time Type:
Full timeEmployee Type:
Assignee / RegularTravel:
Yes, 75% of the TimeRelocation Eligible:
NoThe salary offered to a selected candidate will be based on multiple factors including location, hire grade, job-related knowledge, skills, experience, and with consideration of internal equity of our current team members. In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation such as participation in a bonus and a stock award program, as applicable.
For all sales roles, the posted salary range is the Target Total Cash (TTC) range for the role, which is the sum of base salary and target bonus amount at 100% goal achievement.
Applied Materials is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.
Company
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