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The ideal candidate will bring a strong background in clinical care, auditing, or coding, along with the ability to translate complex operational concepts into effective, learner-centered training solutions. This role partners with a cross-functional, fully remote team of Trainers, Quality leaders, and Subject Matter Experts (SMEs) to design and develop advanced educational programs delivered through blended learning environments, including live facilitation, eLearning, video, technical resources, knowledge assessments, and hands-on application activities while also improving existing content to support learner performance, knowledge retention, and speed to proficiency. This role will report to our Senior Manager.
💰 Salary Range: $56k – $89k (based on experience, skills, and qualifications)
📍 Location: 100% Remote (U.S.-based)
✈️ Up to 10% annual travel (for team meetings and limited client onsite engagements.)
For more information on benefits and what we offer please visit us at https://www.exlservice.com/us-careers-and-benefits
The posted range is the hiring range for this role — a subset of the broader range available to employees over time — and reflects base salary across our national hiring scale. Final offers are based on several factors, including the candidate's skills and experience, internal pay equity, work location, market conditions for the role, and the specific scope and responsibilities of the position. The top of the range is reserved for candidates who notably exceed the requirements; the lower end applies to those with less experience or fewer preferred qualifications. For positions based in higher-cost zones (e.g., California, New York, New Jersey), actual compensation may exceed the posted range; your recruiter will share specifics during the process.