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Jobs / Customer Service Team Lead in United Kingdom
1 month ago
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Dardansecurity·1 month ago
1 month ago

Interim Security Supervisor - London - W2

London, United KingdomContractOn-siteMid · 2-5 yearsCustomer Service Team Lead

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Must-have skills for this role

  • sia licence
  • team supervision
  • cctv control
  • risk assessments

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About this role

About us 

Dardan have a wealth of experience in delivering smart security solutions that go beyond safeguarding buildings, property, and staff. We combine the best in technology, mobile services, physical guarding, and consultancy. 

Our mission

Be ethical, be authentic, be agile and be smart. We do our best and then do a little bit more, every time.

Our Vision

To be a trusted partner for Security solutions through intelligence, innovation, and influence.
 

Reward and Benefits

  • Unlimited training and opportunities to progress 

  • £16.74 per hour

  • 60 hours per week

  • 12 hour shift pattern, working Monday to Friday days, 07:00 to 19:00

  • Up to 28 days paid holiday (site and shift dependant)

  • Recognition rewards

  • Access to a 24/7 employee wellbeing support line

  • Virtual GP Service

  • Earn an extra bonus through recommend a Friend Scheme, no limits

The Opportunity

We are seeking a professional, motivated, and experienced Interim Security Supervisor to join our team on a temporary basis. This role is ideal for an experienced security professional who can quickly adapt to a fast-paced environment, provide strong leadership, and ensure the smooth running of security operations during the contract period.

The successful candidate will be responsible for supervising Security Officers, maintaining site security standards, and acting as the main point of contact for security-related matters on site.

Your duties include (but are not limited to):

  • Supervise and support a team of Security Officers on site

  • Review and update Assignment Instructions, key holding audits, toolbox talks, risk assessments, maintenance of security equipment, CCTV control manuals

  • Lead communication across the team and key stakeholders

  • Conduct regular patrols and site inspections

  • Coaching and mentoring off all staff to achieve the highest levels of service, safety and presentation

  • Support with recruitment and lead on interviewing and onboarding of staff

  • Ensure compliance with company policies, health and safety requirements, and industry regulations

Full in-house training will be provided.

Essential Skills and Experience

  • Valid SIA Licence

  • Right to work in the UK and a five-year checkable history

  • Punctual and reliable

  • Passionate about creating an expectational customer experience

  • Knowledge of the MS packages (excel, word, outlook)

  • Highly intuitive with a curious mindset

  • Highly presentable in line with our corporate brand

  • Resilient and pro-active in your work

We are Dardan

Dardan is a people focused, privately owned specialist security company. We choose our employees carefully and value them greatly. We know that our people are our greatest asset and as such we invest in their development. A career with us means joining an ACS Pacesetter & a company listed on Infologue’s “One to Watch”.

Diversity, Inclusion and Equality

At Dardan, we are committed to building a workforce of talented, intuitive, and ethical professionals. We do this through attracting and retaining a diverse group of people and encourage an inclusive environment for us and our clients.

We hire the best people available and have a continuously evolving culture where everybody is celebrated and respected, which we believe is critical for fostering innovation and collaboration. We recognise the strength in growing a workforce that encourages different ideas in line with our shared values.

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Company

Dardansecurity
London, United Kingdom

Company facts come from this company's own listings. We only show what the postings themselves carry.

Sourced from Dardansecurity's careers site·first seen 8 Aug 2026·last verified 8 Sept 2026·How we source jobs

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