Internal Account Manager

At Panduit, we don’t just offer a job – we offer a career where your contributions directly impact our customers, the environment and our company’s success. You’ll have the opportunity to grow, innovate, and be a part of an inclusive team that celebrates both individual and collective achievements. If you’re ready to elevate your career and help us deliver exceptional experiences to our customers, apply today and make your mark with Panduit!

Internal Account Manager

Panduit Australia | Melbourne or Sydney | Full time

Inclusion & Belonging:

Panduit aspires to be recognized by our employees, our community and our customers as a company that embraces inclusion & belonging.

Job Summary:

Panduit International Ltd is a global leader providing innovative electrical and network infrastructure solutions, with an emphasis on quality and safety.

The Australian Head Office is situated in South Dandenong.

Check out our website:  www.panduit.com

Build a sales career with a global leader in network and electrical infrastructure, during an exciting period of growth for Panduit in Australia.

About the opportunity:

Panduit is growing in Australia, and we are investing in our mid-market and distributor business. This new role sits at the centre of that growth. You will own a portfolio of mid-market partner and key distributor accounts, build authentic relationships and get to know these customers well; their business, their projects and what they need from Panduit, so we grow our share of their spending. You will find new opportunities inside existing accounts, win business back from competitors and prospect for new mid-tier customers we don’t deal with yet.

You will work closely with our Key Account Managers, sales management and customer service to keep projects on track and with marketing and product teams to get things done for your accounts. This role is integral to the success of our business, and it’s an exciting time to join a dynamic team with a clear path for career growth into external sales.

What you will do.

• Manage a portfolio of mid-market customers and key distributor accounts, matching Panduit products and solutions to what each customer is trying to achieve.
• Grow the business: upsell and cross-sell in existing accounts, convert business from competitors and prospect for new mid-tier customers.
• Coordinate bulk pricing offers for stock into our key distributor chains.
• Be the first point of contact for nominated Tier 1 contractors needing product information and datasheets.
• Be the go-to contact for distributor inside and external salespeople: pricing, stock, samples, promotions and sales collateral.
• Run account planning, Distributor Portal training and marketing activity such as new product introductions, webinars and campaigns.
• Keep projects on track with external sales, customer service, marketing and product teams.
• Keep the pipeline honest: accurate CRM data and reporting that shows account performance, growth potential and what we should do next.

Who you are.

Skills can be taught. These attributes are what we are hiring for:

• Energetic: You bring drive and momentum. Customers and colleagues feel the lift when you’re on the account.
• Driven by success: Targets motivate you. You measure yourself against results and a knock-back creates motivation.
• Autonomous: You manage your own day, set priorities that line up with the strategy and get on with it. You don’t need close supervision to do excellent work.
• Accountable: If it’s your account, you own your success, your mistakes and you find a way to overcome obstacles. You don’t wait to be chased, and you don’t pass blame.
• Coachable, with a growth mindset: You act on feedback rather than defending against it. You’re open to new and different ways of doing things and you’re always working to improve.
• An excellent team member: You want to win but not at the expense of a teammate. You share knowledge, back your colleagues, seek assistance and work with people across the business to create value for customers and Panduit alike.
• High integrity: You do the right thing when no one is watching. You’re straight with customers and colleagues, you deliver on your commitments, and you’d rather lose a deal than mislead anyone to win it.
• Disciplined: You are conscientious with the unglamorous work: CRM hygiene, follow-ups, quotes done properly the first time and you keep things simple.

You will bring 2–4 years in inside sales, account management or a similar customer-facing sales role. We care more about track-record than paperwork.

The way we work.

At Panduit our Culture of Accountability is built on six Cultural Beliefs: Earn Trust, Be Focused, Own Results, Think Differently, Collaborate and Simplify. They are the foundation of how we work together to drive innovation, foster collaboration and achieve meaningful results, in a workplace where everyone contributes to our success while putting people first. You don’t need to memorise them before an interview. But if they read like a description of how you already operate, we should talk.

What’s on offer.

• A new role that is integral to Panduit’s growth plans in Australia. You are not filling a seat, you are building something.
• A great, supportive work culture and team.
• A clear path for career growth into external sales.
• Competitive salary and bonus structure.
• Real autonomy: your portfolio, your day, your results.
• The backing of a global leader in network and electrical infrastructure solutions.

Work Shift 

Day (Australia - Victoria)