Internal Sales Representative- Automotive (m/w/d)
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What you'll do
- Serve as the primary point of contact for key global Automotive customers, owning full process — order management, logistics coordination, and forecast execution
- Drive continuous improvements across lead times, data quality, escalation handling, and issue resolution; ensure full traceability through accurate documentation and reporting
- Collaborate with cross-functional teams (Quoting, Asset, Legal, Logistics, Finance, Credit) and manage supplier interactions to secure supply and ensure compliant, on-time execution
- Work effectively across Arrow regions, time zones, and cultures; travel to customer sites as needed to resolve issues and strengthen relationships
What they're looking for
- Proven experience in Inside Sales, Customer Service, or Sales Operations, ideally in the Automotive or electronics distribution industry
- Strong understanding of end-to-end processes and supply chain dynamics
- High level of customer orientation, ownership, and accountability
- Excellent communication and stakeholder management skills in a global environment
- Ability to work under pressure and manage complex, fast-paced business scenarios
- Analytical mindset with a focus on data accuracy and performance transparency
- Completed commercial or technical training/degree
- Good MS Office skills
- Fluent in English and German
Summarised by NextRaise from the employer’s description, which follows in full below.
Full description from employer
Position:
Internal Sales Representative- Automotive (m/w/d)Job Description:
Our Automotive Inside Sales team is the primary point of contact for major global automotive customers. We own the internal processes end-to-end – from order management and logistics to forecast handling and continuous process optimization – while working closely with Account Managers, FAEs, and cross-functional teams including Quoting, Asset, Legal, Logistics, Finance, and more.
Your Responsibilities:
Serve as the primary point of contact for key global Automotive customers, owning full process — order management, logistics coordination, and forecast execution
Drive continuous improvements across lead times, data quality, escalation handling, and issue resolution; ensure full traceability through accurate documentation and reporting
Collaborate with cross-functional teams (Quoting, Asset, Legal, Logistics, Finance, Credit) and manage supplier interactions to secure supply and ensure compliant, on-time execution
Work effectively across Arrow regions, time zones, and cultures; travel to customer sites as needed to resolve issues and strengthen relationships
Your Profile:
Proven experience in Inside Sales, Customer Service, or Sales Operations, ideally in the Automotive or electronics distribution industry
Strong understanding of end-to-end processes and supply chain dynamics
High level of customer orientation, ownership, and accountability
Excellent communication and stakeholder management skills in a global environment
Ability to work under pressure and manage complex, fast-paced business scenarios
Analytical mindset with a focus on data accuracy and performance transparency
Completed commercial or technical training/degree
Good MS Office skills
Fluent in English and German
What We Offer:
Flexible working hours
Hybrid working / home office
Capital-forming benefits
Company pension plan contribution
Arrow is an equal opportunity employer and is committed to create a diverse working environment by providing equal employment opportunity for all qualified persons.
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Location:
DE-Neu Isenburg, Germany (Frankfurter St)Time Type:
Full timeJob Category:
SalesCompany
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