IoT Specialist

Job Title: Circle IOT Specialist
Department: IOT Champs Team
Location: On-site, Mumbai
Employment Type: Full-time
Reports To: Circle Data Lead or Circle Business Head; closely governed by Center.

About the Role

We are looking for a dynamic, driven, and collaborative Circle IOT Specialist to join our IOT Champs Team. This role is ideal for someone who thrives in a fast-paced environment, enjoys problem-solving, and wants to make a tangible impact by enabling and driving IoT/M2M growth in the circle.

As a Circle IOT Specialist, you will be the go-to person for all things IoT/M2M in the circle—supporting Account Managers (AMs), identifying new business opportunities, and ensuring seamless coordination across functions.

Business Development & Account Acquisition

• Proactively identify, hunt, and acquire new IoT/M2M accounts within the circle.

• Build and maintain a robust NAP (New Account Penetration) funnel to drive consistent account acquisition.

• Deliver revenue growth through new account acquisition and successful commercialization of IoT solutions.

• Continuously identify new use cases and opportunities within existing and prospective customer accounts.

Existing Account Growth & Revenue Expansion

• Drive revenue growth in the Top 10 IoT accounts within the circle.

• Develop account expansion strategies to increase wallet share and penetration across existing customers.

• Ensure sustained growth through upselling, cross-selling, and deployment of emerging IoT solutions.

• Partner with AMs to create account growth plans and improve customer engagement.

Dormant Account Revival

• Re-engage and reactivate dormant IoT/M2M accounts.

• Drive pulsing (revenue generation) from dormant customers through targeted engagement and solution mapping.

• Build revival plans and monitor conversion of dormant opportunities into active revenue-generating accounts.

IoT Go-To-Market (GTM) Enablement

• Drive IoT GTM initiatives within the circle by actively engaging with sales teams, AMs, ZSMs, and other stakeholders.

• Gather market intelligence, customer feedback, and competitive insights and share actionable recommendations with the Centre IoT team.

• Support local market activation strategies for new IoT products and solutions.

Sales Enablement & Stakeholder Management

• Enable and train AMs to confidently position and sell IoT offerings.

• Act as the primary IoT/M2M expert and support system for the circle.

• Drive collaboration between Sales, Operations, Product, Solutioning, Legal, Finance, and Delivery teams to ensure seamless customer onboarding and execution.

• Support compliance requirements, restructuring activities, and governance related to IoT/M2M accounts.

Business Governance & Hygiene

• Ensure quality customer engagement, pipeline hygiene, and opportunity tracking.

• Maintain regular alignment with ZSMs and key business stakeholders.

• Conduct structured customer meetings focused on business outcomes and use-case identification.

• Monitor business performance against agreed KPIs and business plans.

Educational Qualifications

• Bachelor’s degree in any discipline.

What Makes This Role Unique?

This is a high-visibility role with opportunities to collaborate closely with sales teams, finance, product, and cross functional teams. It’s ideal for someone who is enthusiastic about IoT/M2M, eager to learn constantly, and committed to delivering impact. The role requires strong collaboration skills while keeping business and sales priorities at the center of all decisions.