IT Applications Analyst Principal (WMS)

Job Summary:

Provides comprehensive application functionality, configuration and support expertise for application software solutions; works with business analysts, architects, technical experts and software vendors on the solution requirements, design, configuration, functionality gap resolution, implementation, support, maintenance and enhancement of the applications.

 

Key Responsibilities:

Leads the analysis and evaluation of application functionality; provides recommendations to increase utilization of standard application functionality to improve business processes and capabilities Leads the determination and documentation of optimum application setup and configuration to meet functional requirements and specifications; configures and verifies complex application setup and configuration Remains current on emerging application and solution trends and functionality; provides functional expertise for assigned applications and systems. Leads analysis of potential application solutions, identifying and recommending solutions to address functionality gaps in the application. Develops and maintains strong relationships with relevant vendors; works with vendors to improve application functionality and resolve difficult functionality issues Partners with process owners, business analysts, systems analysts and architects to gather, document and review functional, architecture and technical requirements and define application functional designs. Serves as subject matter expert and point of contact on content, processes, procedures and functionality associated with assigned applications for projects and application support (as needed). Leads the creation and management of functional specifications for a given project from which programs and configurations will be applied to create the program, application, or complete solution Educates, coaches, and trains new and existing team members to improve quality and efficiency in daily process of support requests. Develop strong relationships to deliver business value using relevant Business Relationship Management practices.