Cermaticom·5 days ago
5 days ago
IT Support Officer
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What you'll do
- Help and make sure company's IT operations are running smoothly.
- Support and maintain office network and internet connection to provider.
- Troubleshoot and resolve IT problems, e.g research which software to install, printer problems, laptop problems, internet problems, etc.
- Create daily reports related to the connectivity & resources monitoring in the placement Office.
- Setup PCs and Laptops, and help research which items for the company to procure.
- Prepare & Proceed the IT Peripheral handover to/from the employee in the onboarding & offboarding Process.
- Do some light coding to automate tasks.
- Provide some technology & procedure initiatives to create more effective IT Support workflow.
What they're looking for
- Minimum 2 years of experience in IT Support.
- Good knowledge of network, hardware, software, and printer troubleshooting.
- Strong problem-solving skills.
- Good communication and interpersonal skills.
Summarised by NextRaise from the employer’s description, which follows in full below.
Full description from employer
Job Description
- Help and make sure company's IT operations are running smoothly.
- Support and maintain office network and internet connection to provider.
- Troubleshoot and resolve IT problems, e.g research which software to install, printer problems, laptop problems, internet problems, etc.
- Create daily reports related to the connectivity & resources monitoring in the placement Office.
- Setup PCs and Laptops, and help research which items for the company to procure.
- Prepare & Proceed the IT Peripheral handover to/from the employee in the onboarding & offboarding Process.
- Do some light coding to automate tasks.
- Provide some technology & procedure initiatives to create more effective IT Support workflow.
Qualifications
Minimum 2 years of experience in IT Support.
Good knowledge of network, hardware, software, and printer troubleshooting.
Strong problem-solving skills.
Good communication and interpersonal skills.
Company
Cermaticom
Jakarta, Indonesia
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