IT Support Specialist
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What you'll do
- Provide Tier I and Tier II support across corporate and laboratory environments
- Troubleshoot and resolve a wide range of technical issues
- Support Windows, Microsoft 365, SaaS applications, and end-user devices
- Partner with teams across the organization to keep technology running smoothly
What they're looking for
- Hands-on, customer-focused IT Support Specialist experience
- Experience providing Tier I and Tier II support across corporate and laboratory environments
- Experience troubleshooting and resolving a wide range of technical issues
- Experience supporting Windows, Microsoft 365, SaaS applications, and end-user devices
- Strong problem solver, excellent communicator, and team player
- Ability to thrive in a fast-paced biotech environment
Summarised by NextRaise from the employer’s description, which follows in full below.
Full description from employer
Fate Therapeutics is seeking a hands-on, customer-focused IT Support Specialist to provide Tier I and Tier II support across our corporate and laboratory environments. This role will troubleshoot and resolve a wide range of technical issues, support Windows, Microsoft 365, SaaS applications, and end-user devices, and partner with teams across the organization to keep our technology running smoothly. The ideal candidate is a strong problem solver, excellent communicator, and team player who thrives in a fast-paced biotech environment and takes pride in delivering exceptional IT support. This is a full-time non-exempt position located at our corporate headquarters in San Diego, CA.
Company
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