IT Systems SME
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What you'll do
- Coordinate, submit, and obtain new network user and email accounts, IT hardware, and VPN requests for all new employees to include submitting all required documents for approval for new network and email accounts
- Troubleshoot problems and issues related to existing network user and email accounts; provide all appropriate logistical support to resolve general IT issues ensuring that problems and issues are resolved
- As required, support end users with installing systems software updates
- Provide advisory and logistics support for IT systems operation, audio visual applications, Video Teleconference (VTC) systems, and other application integration needed to support virtual and remote meetings and VTCs
- Submit requests for new IT hardware to the Property Book Officer (PBO); inspect the equipment to be issued for functionality and place the new property at the designated workspace
- Serve as the Alternate Property Liaison Officer (Alternate PLO) and work with the Property Book Holder to complete the semi-annual and annual check of inventory and property book items
- Inspect all “burn bags” to ensure they are labeled and shall dispose all burn bags in accordance with the building SOP.
What they're looking for
- US Citizen
- Bachelors Degree or equivalent experience
- 8 years of experience in a similar IT systems role
- Strong written and oral communication skills
Nice to have
- Previous experience supporting federal contracting or acquisition organizations
- Comp TIA A+ and/or Network+ certifications
Summarised by NextRaise from the employer’s description, which follows in full below.
Full description from employer
Western Door Federal is part of the Seneca Nation Group (SNG) portfolio of companies. SNG is Seneca Holdings’ federal government contracting business that meets mission-critical needs of federal civilian, defense, and intelligence community customers. Our portfolio comprises multiple subsidiaries that participate in the Small Business Administration 8(a) program. To learn more about SNG, visit the website and follow us on LinkedIn.
Our team of talented individuals is what makes us successful. To support our team, we provide a balanced mix of benefits and programs. Your total rewards package includes competitive pay, benefits, and perks, flexible work-life balance, professional development opportunities, and performance and recognition programs. We offer a comprehensive benefits package that includes medical, dental, vision, life, and disability, voluntary benefit programs (critical illness, hospital, and accident), health savings and flexible spending accounts, and retirement 401K plan. One of our fundamental principles is to offer competitive health and welfare benefits to our team members, providing coverage and care for you and your family. Full-time employees working at least 30 hours a week on a regular basis are eligible to participate in our benefits and paid leave programs. We pride ourselves on our collaborative work environment and culture, which embraces our mission of providing financial and non-financial benefits back to the members of the Seneca Nation.
Western Door Federal is looking to hire an IT Systems SME to support the National Guard Bureau (NGB) in Arlington, VA. This position will be on-site.
The Systems Expert should possess an intermediate level of experience supporting federal contracting or acquisition organization. This position provides administrative support to National Guard Bureau (NGB) Contracting and Integration Office.
Responsibilities include, but are not limited to:
- Coordinate, submit, and obtain new network user and email accounts, IT hardware, and VPN requests for all new employees to include submitting all required documents for approval for new network and email accounts
- Troubleshoot problems and issues related to existing network user and email accounts; provide all appropriate logistical support to resolve general IT issues ensuring that problems and issues are resolved
- As required, support end users with installing systems software updates
- Provide advisory and logistics support for IT systems operation, audio visual applications, Video Teleconference (VTC) systems, and other application integration needed to support virtual and remote meetings and VTCs
- Submit requests for new IT hardware to the Property Book Officer (PBO); inspect the equipment to be issued for functionality and place the new property at the designated workspace
- Serve as the Alternate Property Liaison Officer (Alternate PLO) and work with the Property Book Holder to complete the semi-annual and annual check of inventory and property book items
- Inspect all “burn bags” to ensure they are labeled and shall dispose all burn bags in accordance with the building SOP.
- Other duties as assigned
Basic Qualifications:
- US Citizen
- Bachelors Degree or equivalent experience
- 8 years of experience in a similar IT systems role
- Strong written and oral communication skills
Desired Skills:
- Previous experience supporting federal contracting or acquisition organizations
- Comp TIA A+ and/or Network+ certifications
Salary at Seneca is based on a variety of factors including but not limited to location, experience, skill set, performance, licensure and certification, as well as contract-specific affordability and organizational requirements. The range of this position in other geographic locations may differ. The projected compensation range for this position is below. The estimate displayed represents the typical salary range for this position and is just one component of our total compensation package for employees.
Equal Opportunity Statement:
Seneca Holdings provides equal employment opportunities to all employees and applicants without regard to race, color, religion, sex/gender, sexual orientation, national origin, age, disability, marital status, genetic information and/or predisposing genetic characteristics, victim of domestic violence status, veteran status, or other protected class status. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leave of absence, compensation and training. The Company also prohibits retaliation against any employee who exercises his or her rights under applicable anti-discrimination laws. Notwithstanding the foregoing, the Company does give hiring preference to Seneca or Native individuals. Veterans with expertise in these areas are highly encouraged to apply.
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