IT Technical Analyst - Senior

Job Summary:

Provides application or infrastructure technical expertise, analysis and specifications for IT systems to meet business requirements in accordance with IT architecture policies and standards; translate requirements into technical specifications, create detailed solution design, coordinate construction, installation, configuration and testing of IT systems; and identifies, troubleshoots and resolves system technical issues.

 

Key Responsibilities:

Assists in creating and managing the technical specifications from which programs and configurations will be applied to create the application, infrastructure or complete solution. Assists in technical analysis of potential solutions including evaluating the technical fit and viability of commercial-of-the-shelf products versus custom built solution. Delivers solution design, adhering to standards and leveraging re-use of components. Assists in creating high level and detail design of infrastructure OR applications, interfaces, conversions, extensions, reports, and workflows while meeting architecture, security, performance, scalability, and maintainability requirements. Assists technical and infrastructure groups in understanding the solution design and specifications. Works closely with IT technical service providers to ensure outsourced work packages are delivered to specifications, meeting key parameters of quality, schedule, cost, security, performance, and scalability. Participates in formal design reviews and code reviews (where applicable) to ensure the detailed design specifications have been understood and coding standards have been adhered to by the development team(s). Leverages re-usability of component designs to reduce costs and shorten time to deliver solution Ensures adherence to obtain efficiency in the build and deploy processes, leveraging automation where possible. Assists in the test strategy and execution of master test plan. Participates in the creation of standards, processes, procedures, and guidelines for the IT design and development community as well work instructions or ‘runbooks’ used for end-user support. Analyzes and revises existing systems and documentation to identify remediation or improvements in the application or infrastructure solution. Provides level 3 support for critical issues.