ITAM/SACM Manager - Outside IR35 at Lorien, London, 4 Months, £Contract Rate
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What you'll do
- Act as the operational lead for ITAM/SACM - owning BAU delivery while driving continuous improvement
- Own the lifecycle of IT assets and configuration items - from onboarding to retirement
- Drive software license compliance and lead vendor audit responses
- Improve and govern ServiceNow ITAM (SAM Pro/HAM Pro) and CMDB
- Partner with Legal, Procurement, and Finance to manage contracts and reduce commercial risk
- Build governance frameworks, KPIs, and reporting that leadership actually trusts
- Support Change, Incident, and Problem teams with accurate configuration insight
What they're looking for
- Proven experience in enterprise ITAM (SAM/HAM) and/or SACM
- Demonstrated comfort owning a live operational function (not just delivering discrete projects)
- Hands-on ServiceNow experience (SAM Pro, HAM Pro, CMDB)
- Track record managing vendor audits and license compliance
- Strong cross-functional stakeholder management (IT, Finance, Procurement, Legal)
- Comfort turning technical detail into business risk and financial impact
Nice to have
- Service mapping/service model alignment experience
- Discovery tooling and reconciliation experience
- Cloud licensing knowledge
- ITIL Foundation, ServiceNow certification, or IAITAM (CSAM)
Summarised by NextRaise from the employer’s description, which follows in full below.
Full description from employer
IT Asset & Configuration Management (ITAM/SACM) Manager
Length: 4 months
Location: Hybrid - London 3 days per week
IR35 Status: Outside
Every incident, every change, every audit - they all depend on one thing: trusted data. If you're the person who can't stand a messy CMDB, who sees a software audit as a puzzle to solve rather than a fire to fight, this is your seat at the table. You'll have real influence over how a global technology estate is governed, optimised, and protected.
About the Role
We're looking for an ITAM/SACM Manager to take ownership of IT Asset and Configuration Management across our global technology environment - as the BAU operational lead, not just a project contributor. You'll be the trusted authority on what we own, what it costs, where the risk sits, and how it all connects - running the day-to-day governance, license compliance, and CMDB integrity through ServiceNow, while also shaping the improvements that make the function stronger over time.
What You'll Do
- Act as the operational lead for ITAM/SACM - owning BAU delivery while driving continuous improvement
- Own the lifecycle of IT assets and configuration items - from onboarding to retirement
- Drive software license compliance and lead vendor audit responses
- Improve and govern ServiceNow ITAM (SAM Pro/HAM Pro) and CMDB
- Partner with Legal, Procurement, and Finance to manage contracts and reduce commercial risk
- Build governance frameworks, KPIs, and reporting that leadership actually trusts
- Support Change, Incident, and Problem teams with accurate configuration insight
What You'll Bring
Must-Haves:
- Proven experience in enterprise ITAM (SAM/HAM) and/or SACM
- Demonstrated comfort owning a live operational function (not just delivering discrete projects)
- Hands-on ServiceNow experience (SAM Pro, HAM Pro, CMDB)
- Track record managing vendor audits and license compliance
- Strong cross-functional stakeholder management (IT, Finance, Procurement, Legal)
- Comfort turning technical detail into business risk and financial impact
Nice-to-Haves:
- Service mapping/service model alignment experience
- Discovery tooling and reconciliation experience
- Cloud licensing knowledge
- ITIL Foundation, ServiceNow certification, or IAITAM (CSAM)
Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.
Company
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