J3637b – Recoveries Account Manager, 6 Month FTC – UK, Greater London / Surrey (Hybrid) – Asset Finance
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What you'll do
- Manage a portfolio of customers with arrears exceeding 90 days
- Assess customers' financial positions and negotiate sustainable repayment solutions
- Prepare cases for asset recovery, litigation or remarketing where appropriate
- Review contractual documentation to support recovery strategies
- Work closely with Asset Management to obtain asset valuations
- Recommend bad debt provisions and write-off proposals where appropriate
- Identify and support vulnerable customers in line with regulatory requirements
- Maintain accurate records and case documentation
- Liaise with internal stakeholders to minimise losses and maximise recoveries
- Support wider Recoveries team activities as required
What they're looking for
- Minimum 2–3 years' experience managing accounts with arrears exceeding 90 days
- Strong understanding of collections and recoveries processes
- Commercially aware with the ability to assess customer affordability and loss positions
- Excellent negotiation, communication and decision-making skills
- Strong organisational skills with excellent attention to detail
- Ability to work independently while contributing positively to the wider team
- Relevant IN-COUNTRY experience
Nice to have
- Asset Finance or Motor Finance collections experience highly desirable
- Knowledge of Hire Purchase and Lease agreements advantageous
- Proven, relevant experience in Financial Services; particularly Asset Finance and Leasing
Summarised by NextRaise from the employer’s description, which follows in full below.
Full description from employer
J3637b – Recoveries Account Manager, 6 Month FTC – UK, Greater London / Surrey (Hybrid) – Asset Finance
New Leaf Search has partnered with a leading European financial services group in its search for a Recoveries Account Manager on a 6 month fixed term contract.
Salary: Excellent salary. Location: UK, Greater London / Surrey (Hybrid).
The Role
This is an excellent opportunity to join a specialist Recoveries team focused exclusively on managing aged debt within an Asset Finance portfolio.
The successful candidate will take ownership of customers with arrears exceeding 90 days, working proactively to understand each customer's circumstances, negotiate appropriate repayment strategies and minimise financial losses. This role requires strong collections expertise, sound commercial judgement and the ability to manage complex customer situations while delivering fair customer outcomes.
Key Responsibilities
Manage a portfolio of customers with arrears exceeding 90 days
Assess customers' financial positions and negotiate sustainable repayment solutions
Prepare cases for asset recovery, litigation or remarketing where appropriate
Review contractual documentation to support recovery strategies
Work closely with Asset Management to obtain asset valuations
Recommend bad debt provisions and write-off proposals where appropriate
Identify and support vulnerable customers in line with regulatory requirements
Maintain accurate records and case documentation
Liaise with internal stakeholders to minimise losses and maximise recoveries
Support wider Recoveries team activities as required
Candidate Profile
Minimum 2–3 years' experience managing accounts with arrears exceeding 90 days
Asset Finance or Motor Finance collections experience highly desirable
Strong understanding of collections and recoveries processes
Commercially aware with the ability to assess customer affordability and loss positions
Knowledge of Hire Purchase and Lease agreements advantageous
Excellent negotiation, communication and decision-making skills
Strong organisational skills with excellent attention to detail
Ability to work independently while contributing positively to the wider team
We strongly favour applicants with proven, relevant experience in Financial Services; particularly Asset Finance and Leasing.
You will also require relevant IN-COUNTRY experience; without which, your application will NOT be considered.
Contact us for a confidential discussion.
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💷 Referral fee available.
Company
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