NextRaiseNextRaiseFind jobs
Sign inSign up free
Jobs / Customer Service Team Lead in Canada
7 hours ago
Apply with autofill
Apply with autofill
Laprairie·7 hours ago
7 hours ago

Jack and Roll Supervisor

Grande Prairie, CanadaFull-timeMid · 2-5 yearsCustomer Service Team Lead

Sign up free to see how well your resume matches this role.

Boost your chances at laprairie

How you compare FREE

?
Your scoreYour score: not yet known
→
46
Top 10%Top 10%: 46 out of 100

Top 10% of NextRaise users matched against Customer Service Team Lead roles in Canada.

Must-have skills for this role

  • rigging
  • hoisting
  • jack & roll operations
  • safety protocols

PDF or DOCX · no account needed

Apply faster with autofill FREEThe NextRaise extension autofills your application in one click.careers.example.com/applyAutofillingFull namePriya SharmaEmailpriya.sharma@example.comPhone+49 30 1234567LocationBerlGet the extension

What you'll do

  • Supervise and coordinate all on-site activities, including rigging, lifting and jack & roll operations, as well as personnel management.
  • Ensure compliance with safety regulations and company policies to create a safe working environment.
  • Monitor operations and adjust as necessary to optimize efficiency.
  • Conduct regular inspections of equipment and lifting systems to identify any installation and maintenance or repair needs.
  • Coordinate with all levels of management, staff and clients to ensure effective operational completeness.
  • Train and mentor team members to enhance their skills and knowledge.
  • Maintain accurate records of operations, equipment usage, and personnel performance.
  • Collaborate with other departments to ensure smooth operations and resolve any issues that may arise.
  • Perform other duties as required.

What they're looking for

  • Strong knowledge of rigging and jack & roll operations, lifting equipment, and safety protocols.
  • Excellent problem-solving skills with the ability to make quick decisions in high-pressure situations.
  • Proven ability to provide exceptional customer service to clients.
  • Experience in training crew members.
  • Strong leadership abilities with the ability to motivate and inspire a team.
  • Excellent communication skills to effectively interact with crew members, vendors, and clients.
  • Lead by example in instilling a strong safety culture.
  • Ability to handle multiple tasks simultaneously while maintaining attention to detail.
  • Ability to read lift plans and site layout.

Nice to have

  • 2+ years previous experience in a supervisory/lead role in the rigging and hoisting/jack & roll industry is preferred.
  • Valid Class 5 with Q endorsement or Class 1 with Air Brakes is preferred.
  • Journeyman, Boom Truck or Crane and Hoisting Apprentice is preferred.

Summarised by NextRaise from the employer’s description, which follows in full below.

Full description from employer

ENTREC Alberta Ltd., a diversified trucking company (a member of LAPRAIRIE Group of Companies) is recruiting a skilled and experienced Jack and Roll Supervisor to join its growing team in Grande Prairie or Nisku, Alberta. 

 

LAPRAIRIE Group of Companies, established in 1982 as a one-crane, two-man operation in Tumbler Ridge, BC, has grown into a successful, group of companies employing over 600 local employees  and offering full turnkey services within the mobile crane and rigging, heavy hauling, highway and bridge maintenance, frac sand mining, processing and distribution service sectors. This 100% Canadian, and family-owned group of companies services the Canadian and North Eastern USA markets through its various subsidiaries: LAPRAIRIE Crane, LAPRAIRIE Haul, LAPRAIRIE Works, LAPRAIRIE Oilfield, CAPSTAN Hauling, ENTREC, LAPRAIRIE Rock, and Canadian Silica Industries.

ENTREC Alberta Ltd. is committed to providing our customers with the highest quality of service and safety for the best transportation experience.  We are dedicated to achieving maximum efficiency and productivity to support our mission and vision of being a proven leader in specialized over-weight, over-sized cargo hauling and jack & slide services providing the highest quality service, safety, value and integrity resulting in customer satisfaction.

 

Roles and Responsibilities:

  • Supervise and coordinate all on-site activities, including rigging, lifting and jack & roll operations, as well as personnel management.
  • Ensure compliance with safety regulations and company policies to create a safe working environment.
  • Monitor operations and adjust as necessary to optimize efficiency.
  • Conduct regular inspections of equipment and lifting systems to identify any installation and maintenance or repair needs.
  • Coordinate with all levels of management, staff and clients to ensure effective operational completeness.
  • Train and mentor team members to enhance their skills and knowledge.
  • Maintain accurate records of operations, equipment usage, and personnel performance.
  • Collaborate with other departments to ensure smooth operations and resolve any issues that may arise.
  • Perform other duties as required.



Skills and Requirements:

  • 2+ years previous experience in a supervisory/lead role in the rigging and hoisting/jack & roll industry is preferred.
  • Strong knowledge of rigging and jack & roll operations, lifting equipment, and safety protocols.
  • Excellent problem-solving skills with the ability to make quick decisions in high-pressure situations.
  • Proven ability to provide exceptional customer service to clients.
  • Experience in training crew members.
  • Strong leadership abilities with the ability to motivate and inspire a team.
  • Excellent communication skills to effectively interact with crew members, vendors, and clients.
  • Lead by example in instilling a strong safety culture.
  • Ability to handle multiple tasks simultaneously while maintaining attention to detail.
  • Ability to read lift plans and site layout.
  • Valid Class 5 with Q endorsement or Class 1 with Air Brakes is preferred.
  • Journeyman, Boom Truck or Crane and Hoisting Apprentice is preferred.

 

This is a full-time position with competitive pay based on experience. ENTREC offers a comprehensive benefits program and RSP matching plan. We offer opportunities for career advancement within our organization.

 

If you are a highly motivated individual with a strong background in rigging operations, we encourage you to apply for the position of Jack & Roll Supervisor. Please submit your resume and cover letter detailing your relevant experience and qualifications.

 

Interested candidates are invited to submit their application, including a resume and cover letter. Only shortlisted candidates will be contacted for further steps in the selection process. 

Company

Laprairie
Grande Prairie, Canada

Company facts come from this company's own listings. We only show what the postings themselves carry.

Sourced from Laprairie's careers site·first seen 21 Sept 2026·last verified 21 Sept 2026·How we source jobs

Similar jobs

  • Store Supervisor (Full-Time) at Giant TigerMorden, Canada–match not yet calculated
  • Supervisor Transportation at syscoSysco Ottawa, Canada–match not yet calculated
  • Softgoods Supervisor (Full-Time) at Giant TigerGranby, Canada–match not yet calculated
  • (CAN) Stocking 2 Team Lead at Walmart(CAN) AB LETHBRIDGE 03048 WM SUPERCENTER, Canada–match not yet calculated
  • Supervisor, Rifle Sights Assembly at RTXmidland, Canada–match not yet calculated

Browse more jobs

  • Customer Service Team Lead jobs in Canada
  • Customer Service Representative jobs in Canada
  • Customer Service Manager jobs in Canada
  • Customer Experience Specialist jobs in Canada
  • Customer Service Team Lead jobs in United States
  • Customer Service Team Lead jobs in India