NextRaiseNextRaiseFind jobs
Sign inSign up free
Jobs / Customer Service Manager in India
10 days ago
Apply with autofill
Apply with autofill
Citi·BFSI·10 days ago
10 days ago

Java and Data Engineering Technology Lead - Vice President

Pune, IndiaSenior · 12-18 yearsCustomer Service Manager

Sign up free to see how well your resume matches this role.

Boost your chances at Citi

How you compare FREE

?
Your scoreYour score: not yet known
→
62
Top 10%Top 10%: 62 out of 100

Top 10% of NextRaise users matched against Customer Service Manager roles in India.

Must-have skills for this role

  • java
  • spring boot
  • rest apis
  • microservices

PDF or DOCX · no account needed

Apply faster with autofill FREEThe NextRaise extension autofills your application in one click.careers.example.com/applyAutofillingFull namePriya SharmaEmailpriya.sharma@example.comPhone+49 30 1234567LocationBerlGet the extension

What you'll do

  • Partner with multiple management teams to ensure appropriate integration of functions to meet goals as well as identify and define necessary system enhancements to deploy new products and process improvements.
  • Resolve variety of high impact problems/projects through in-depth evaluation of complex business processes, system processes, and industry standards.
  • Provide expertise in area and advanced knowledge of applications programming and ensure application design adheres to the overall architecture blueprint
  • Utilize advanced knowledge of system flow and develop standards for coding, testing, debugging, and implementation
  • Develop comprehensive knowledge of how areas of business, such as architecture and infrastructure, integrate to accomplish business goals
  • Provide in-depth analysis with interpretive thinking to define issues and develop innovative solutions
  • Serve as advisor or coach to mid-level developers and analysts, allocating work as necessary
  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

What they're looking for

  • Java-Spring Boot, REST APIs, Microservices, Performance tuning
  • Data Engineering-SQL (Oracle/PostgreSQL),ETL development, Data modeling
  • Kafka(Producers/Consumers, Monitoring, Troubleshooting
  • Cloud & Containerization -Kubernetes/OpenShift/ECS,Docker,CI/CD
  • DevOps - Git, Jenkins, Autosys
  • Bachelor’s degree in Computer Science or Engineering/University degree or equivalent experience

Nice to have

  • Big-Data,Databrick,React,Analytics Platform Experience
  • ClickHouse, Druid ,Elasticsearch (Any One of these)
  • Monitoring-Splunk,Grafana,AppDynamics

Summarised by NextRaise from the employer’s description, which follows in full below.

Full description from employer

We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you, we encourage you to apply!

Our people make all the difference in our success.
------------------------------------------------------
We are hiring an Applications Development Technology Lead Analyst to work on our Digital Analytics/Usage Analytics project.  
Project Summary: Usage Analytics
Objective: To collect, process, and analyze user interaction data from digital platforms to gain actionable insights into user behavior, platform performance, and engagement trends.  

Goal: Deliver a robust analytics system that empowers stakeholders to make data-driven decisions, enhance user engagement, and optimize the performance of digital platforms, various citi applications and services

The Applications Development Technology Lead Analyst is a senior level position responsible for establishing and implementing new or revised application systems and programs in coordination with the Technology team. The overall objective of this role is to lead applications systems and programming activities.

Responsibilities:

    Partner with multiple management teams to ensure appropriate integration of functions to meet goals as well as identify and define necessary system enhancements to deploy new products and process improvements.
    Resolve variety of high impact problems/projects through in-depth evaluation of complex business processes, system processes, and industry standards.
    Provide expertise in area and advanced knowledge of applications programming and ensure application design adheres to the overall architecture blueprint
    Utilize advanced knowledge of system flow and develop standards for coding, testing, debugging, and implementation
    Develop comprehensive knowledge of how areas of business, such as architecture and infrastructure, integrate to accomplish business goals
    Provide in-depth analysis with interpretive thinking to define issues and develop innovative solutions
    Serve as advisor or coach to mid-level developers and analysts, allocating work as necessary
    Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Skills Set:

  • 15+ years overall experience, Prior experience in deliveries, technical design 
  • Must Have (Priority)
  • Java-Spring Boot, REST APIs, Microservices, Performance tuning
  • Data Engineering-SQL (Oracle/PostgreSQL),ETL development, Data modeling
  • Kafka(Producers/Consumers, Monitoring, Troubleshooting
  • Cloud & Containerization -Kubernetes/OpenShift/ECS,Docker,CI/CD
  • DevOps - Git, Jenkins, Autosys

Leadership Expectations

  • Technical design ownership
  • Requirement clarification with BAs
  • Mentoring junior developers
  • Driving production issues to closure

Good to have 

  • Big-Data,Databrick,React,Analytics Platform Experience
  • ClickHouse, Druid ,Elasticsearch (Any One of these)
  • Monitoring-Splunk,Grafana,AppDynamics

Education:
Bachelor’s degree in Computer Science or Engineering/University degree or equivalent experience


 

------------------------------------------------------

Job Family Group:

Technology

------------------------------------------------------

Job Family:

Applications Development

------------------------------------------------------

Time Type:

Full time

------------------------------------------------------

Most Relevant Skills

Please see the requirements listed above.

------------------------------------------------------

Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

------------------------------------------------------

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

 

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View Citi’s EEO Policy Statement and the Know Your Rights poster.

BFSI

Company

CitiBFSI
Pune, India

Company facts come from this company's own listings. We only show what the postings themselves carry.

Sourced from Citi's careers site·first seen 10 Sept 2026·last verified 10 Sept 2026·How we source jobs

Similar jobs

  • HVDC Project Director at GE VernovaDelhi NCR, India–match not yet calculated
  • Alpha Third Party Outreach Project Management, Assistant Vice President at State StreetBengaluru, India–match not yet calculated
  • Corporate Secretarial, Vice President, Attorney - Enterprise at Morgan StanleyMumbai, India–match not yet calculated
  • Tableau and SQL BI Developer - Assistant Vice President at CitiChennai, India–match not yet calculated
  • Head of DevOps at genesisBengaluru, India–match not yet calculated

Browse more jobs

  • Customer Service Manager jobs in India
  • Customer Service Representative jobs in India
  • Customer Service Team Lead jobs in India
  • Customer Experience Specialist jobs in India
  • Customer Service Manager jobs in United States
  • Customer Service Manager jobs in United Kingdom