NextRaiseNextRaiseFind jobs
Sign inSign up free
Jobs / Customer Service Manager in India
10 hours agoBe an early applicant
Apply with autofill
Apply with autofill
Citi·BFSI·10 hours ago
10 hours agoBe an early applicant

Java SQL Application Development - Vice President

Pune, IndiaSenior · 12-18 yearsCustomer Service Manager

Sign up free to see how well your resume matches this role.

Boost your chances at Citi

How you compare FREE

?
Your scoreYour score: not yet known
→
66
Top 10%Top 10%: 66 out of 100

Top 10% of NextRaise users matched against Customer Service Manager roles in India.

Must-have skills for this role

  • java
  • sql server
  • system design
  • leadership

PDF or DOCX · no account needed

Apply faster with autofill FREEThe NextRaise extension autofills your application in one click.careers.example.com/applyAutofillingFull namePriya SharmaEmailpriya.sharma@example.comPhone+49 30 1234567LocationBerlGet the extension

What you'll do

  • Manage one or more Application Development teams to accomplish established goals, while handling core personnel duties.
  • Utilize in-depth knowledge and skills across multiple Application Development domains to provide technical oversight of systems and applications.
  • Review and analyze proposed technical solutions across ongoing and upcoming projects.
  • Contribute to the formulation of technical and architectural strategies for Application Development and related functional areas.
  • Develop a comprehensive understanding of how various business areas integrate to achieve organizational goals.
  • Provide evaluative judgment based on the analysis of factual data in complex, ambiguous, or unique situations.
  • Drive impact across Application Development by monitoring end-to-end delivery and managing day-to-day operations, including resource planning and work allocation within the team/project.
  • Ensure essential procedures and governance policies are followed, contribute to defining engineering standards, and negotiate with external parties when necessary.
  • Actively explore and integrate modern AI-powered development tools (e.g., GitHub Copilot, advanced code analyzers) to accelerate delivery velocity, elevate code quality, and foster a culture of engineering innovation.

What they're looking for

  • 12+ years of hands on experience in software design and development, with deep expertise in Java technologies.
  • Proven track record in developing and optimizing multithreaded, high-throughput applications.
  • In-depth experience with SQL Server, including database design, query optimization, indexing, and performance tuning.
  • Hands-on experience with DevOps practices, CI/CD pipelines, and modern infrastructure tooling.
  • Strong knowledge of system integration principles and practical experience implementing modern integration patterns (e.g., RESTful APIs, event-driven architecture, messaging queues).
  • Proven analytical and problem-solving skills with the ability to execute effectively in fast-paced environments.
  • Demonstrated ability to lead technical teams, conduct code reviews, and mentor engineers.
  • Excellent verbal and written communication skills with the ability to articulate technical concepts to both technical and non-technical stakeholders.
  • Bachelor’s degree (or equivalent university degree/experience) in Computer Science, Information Technology, or a related field

Nice to have

  • Familiarity with modern frontend frameworks (e.g., React, Angular) is a significant plus.
  • Master’s degree preferred

Summarised by NextRaise from the employer’s description, which follows in full below.

Full description from employer

The Application Development Tech Lead is a senior, hands-on technical leadership position responsible for architecting and building core platforms. As a hands-on technical leader for one or more Scrum teams, you will serve as a key voice in our architecture, driving innovation and ensuring our engineering practices meet the highest standards of quality and efficiency. This role is ideal for a "player-coach" who thrives on influencing system design, mentoring engineers, and contributing directly to the codebase.

Responsibilities

  • Team Leadership & Personnel Management: Manage one or more Application Development teams to accomplish established goals, while handling core personnel duties.
  • Technical Oversight: Utilize in-depth knowledge and skills across multiple Application Development domains to provide technical oversight of systems and applications.
  • Solution Architecture: Review and analyze proposed technical solutions across ongoing and upcoming projects.
  • Strategic Contribution: Contribute to the formulation of technical and architectural strategies for Application Development and related functional areas.
  • Cross-Functional Alignment: Develop a comprehensive understanding of how various business areas integrate to achieve organizational goals.
  • Decision-Making: Provide evaluative judgment based on the analysis of factual data in complex, ambiguous, or unique situations.
  • Delivery & Work Allocation: Drive impact across Application Development by monitoring end-to-end delivery and managing day-to-day operations, including resource planning and work allocation within the team/project.
  • Standards & Governance: Ensure essential procedures and governance policies are followed, contribute to defining engineering standards, and negotiate with external parties when necessary.
  • Innovation & Tooling: Actively explore and integrate modern AI-powered development tools (e.g., GitHub Copilot, advanced code analyzers) to accelerate delivery velocity, elevate code quality, and foster a culture of engineering innovation.

Recommended Qualifications

  • Experience: 12+ years of hands on experience in software design and development, with deep expertise in Java technologies. Proven track record in developing and optimizing multithreaded, high-throughput applications.
  • Database Expertise: In-depth experience with SQL Server, including database design, query optimization, indexing, and performance tuning.
  • Frontend Knowledge: Familiarity with modern frontend frameworks (e.g., React, Angular) is a significant plus.
  • DevOps & CI/CD: Hands-on experience with DevOps practices, CI/CD pipelines, and modern infrastructure tooling.
  • Architecture & Integration: Strong knowledge of system integration principles and practical experience implementing modern integration patterns (e.g., RESTful APIs, event-driven architecture, messaging queues).
  • Problem-Solving: Proven analytical and problem-solving skills with the ability to execute effectively in fast-paced environments.
  • Leadership & Mentorship: Demonstrated ability to lead technical teams, conduct code reviews, and mentor engineers.
  • Communication: Excellent verbal and written communication skills with the ability to articulate technical concepts to both technical and non-technical stakeholders.

Education

  • Bachelor’s degree (or equivalent university degree/experience) in Computer Science, Information Technology, or a related field
  • Master’s degree preferred

This job description provides a high-level summary of the types of work performed. Other job-related duties may be assigned as required.


------------------------------------------------------

Job Family Group:

Technology

------------------------------------------------------

Job Family:

Applications Development

------------------------------------------------------

Time Type:

Full time

------------------------------------------------------

Most Relevant Skills

Please see the requirements listed above.

------------------------------------------------------

Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

------------------------------------------------------

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

 

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View Citi’s EEO Policy Statement and the Know Your Rights poster.

BFSI

Company

CitiBFSI
Pune, India

Company facts come from this company's own listings. We only show what the postings themselves carry.

Sourced from Citi's careers site·first seen 24 Sept 2026·last verified 24 Sept 2026·How we source jobs

Similar jobs

  • Associate Director (Deal management products- Salesforce/Oracle APEX) at syneoshealthHyderabad, India–match not yet calculated
  • Managing Director, Hyderabad Lonza Capability Centre & Global IT Data and Digital Platforms Delivery Lead at lonzaHyderabad, India–match not yet calculated
  • Assistant Vice President, Business Resilience Operations at oaktreeHyderabad, India–match not yet calculated
  • Director, Non-Financial Risk at London Stock Exchange Group (LSEG)Bengaluru, India–match not yet calculated
  • Account Director at JLLBengaluru, India–match not yet calculated

Browse more jobs

  • Customer Service Manager jobs in India
  • Customer Service Representative jobs in India
  • Customer Service Team Lead jobs in India
  • Customer Experience Specialist jobs in India
  • Customer Service Manager jobs in United States
  • Customer Service Manager jobs in United Kingdom