Jr. Inside Sales Executive
Mangaluru, IndiaFull-timeEntry · 0-2 years
About this role
- Initial Contact: Respond promptly (3× daily) to calls, DMs, emails, WhatsApp messages, and referrals. Qualify leads, understand client requirements, log details in the CRM, and schedule sales calls.
- Lead Qualification & Closures (Primary Responsibility): Assess lead quality, identify potential opportunities, follow up consistently, and work towards converting qualified leads into successful closures.
- Lead Nurturing: Share brochures, case studies, newsletters, and relevant updates weekly to maintain engagement and strengthen relationships with prospective clients.
- CRM Management: Update lead statuses daily, track the sales pipeline, maintain accurate records, and review lead source effectiveness on a monthly, quarterly, and yearly basis.
- Client Coordination: Coordinate closely with the client servicing team to gather feedback, ensure smooth follow-ups, and maintain effective communication throughout the sales cycle.
- Reporting: Prepare weekly reports on lead volume, lead quality, conversion rates, closures, follow-ups, and process improvement suggestions.
- Availability: Expected to be available for limited hours during weekends to respond to urgent leads, client queries, or important follow-ups.
- Language Requirement: Candidates must be fluent in the local language, English, and Hindi to ensure effective communication with clients and internal teams.