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MUFG Investor Services·1 month ago
1 month ago

Junior Associate Director, Genesis, Global Payments Services

Limassol, CyprusFull-timeSenior · 10-15 yearsCustomer Service Manager

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Must-have skills for this role

  • global payment processes
  • finance
  • fund administration
  • accounting

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Apply faster with autofill FREEMUFG Investor Services uses SmartRecruiters - autofill it instead of retyping.careers.example.com/applyAutofillingFull namePriya SharmaEmailpriya.sharma@example.comPhone+49 30 1234567LocationBerlGet the extension

What you'll do

  • Be responsible for the accurate input, approval and processing of payments in accordance with established procedures
  • Investigate and resolve payment discrepancies and errors promptly and accurately.
  • Liaise with clients, investment managers, vendors and other stakeholders to ensure that timely and accurate processing of client payments.
  • Work with internal teams, such as Treasury, Banking Operations and Client Operations to ensure that all deliverables are met.
  • Ensure adherence to internal control policies and procedures.
  • Analyse payment and query data to identify trends and opportunities for improvement.
  • Act as escalation point for team.
  • Deputize for Manager when required, ensuring that work is fairly allocated across the team.
  • Ensure critical issues are escalated in a timely manner to senior stakeholders.
  • Represent local team on global projects, and lead workstreams of projects.
  • Identify opportunities to improve the efficiency, accuracy and security of payment processes.
  • Develop and implement process improvements.

What they're looking for

  • A post-secondary education with a concentration in finance, accounting or related fields.
  • Strong computer skills with working knowledge of Microsoft Office products. Proficiency with Microsoft Excel is particularly an asset.
  • A basic understanding of fund administration industry.
  • A strong understanding of global payment processes, and familiarity with payment systems and online banking platforms

Nice to have

  • Knowledge of Swift Payment processing, including payment formatting and field definitions a distinct advantage.
  • Experience of implementing process improvements is advantageous

Summarised by NextRaise from the employer’s description, which follows in full below.

Full description from employer

Company Description

About MUFG Investor Services:

MUFG Investor Services is a trusted partner to many of the world’s largest public and private funds, providing asset servicing and operational solutions built for alternatives. With over $1 trillion in client assets under administration, we offer fund administration, banking, payments, fund financing, foreign exchange overlay, corporate and regulatory services, custody, business consulting, and more.

Operating from 17 locations worldwide, we help clients mitigate risk, enhance efficiency, and navigate the operational complexities of today’s investment management landscape. As a division of Mitsubishi UFJ Financial Group (MUFG), one of the world’s largest financial institutions with approximately $3 trillion in assets, we combine deep expertise with the strength and stability of a leading financial institution. To learn more, visit us at www.mufg-investorservices.com.

Job Description

We are seeking a highly motivated and analytical individual to join our Global Payments Services team as a Junior Associate Director, Genesis, Global Payment Services. You will play a vital part in ensuring the smooth and efficient operation of our Global Payments function, whilst having a lasting impact by playing a key role in several strategic global initiatives.

 

You Will:

Payment Processing

  • Be responsible for the accurate input, approval and processing of payments in accordance with established procedures
  • Investigate and resolve payment discrepancies and errors promptly and accurately.
  • Liaise with clients, investment managers, vendors and other stakeholders to ensure timely and accurate processing of client payments.
  • Work with internal teams, such as Treasury, Banking Operations and Client Operations to ensure that all deliverables are met.
  • Ensure adherence to internal control policies and procedures.
  • Analyse payment and query data to identify trends and opportunities for improvement.

Leadership

  • Act as escalation point for team.
  • Deputize for Manager when required, ensuring that work is fairly allocated across the team.
  • Ensure critical issues are escalated in a timely manner to senior stakeholders.
  • Represent local team on global projects, and lead workstreams of projects.

Continuous Improvement

  • Identify opportunities to improve the efficiency, accuracy and security of payment processes.
  • Develop and implement process improvements.
  • Ensure that procedures are up to date, and in line with firm standards.
  • Stay informed of industry best practices and regulatory updates as they pertain to payments.
  • Analyse opportunities for improvement within the overall payment process

Ad hoc:

  • Actively participate in the development and implementation of new systems and processes related to payments.
  • Collaborate with cross-functional teams to contribute to product development initiatives to optimize payment processing and client experience.
  • Assist with other ad-hoc tasks (e.g. audit requests) as required.

Qualifications

You Have:

  • A post-secondary education with a concentration in finance, accounting or related fields.
  • Strong computer skills with working knowledge of Microsoft Office products. Proficiency with Microsoft Excel is particularly an asset.
  • A basic understanding of fund administration industry.
  • A strong understanding of global payment processes, and familiarity with payment systems and online banking platforms
  • Knowledge of Swift Payment processing, including payment formatting and field definitions a distinct advantage.
  • Experience of implementing process improvements is advantageous

Additional Information

Experience something Brilliantly Different with a career with MUFG Investor Services.

Who are we? In a nutshell, MUFG Investor Services is part of the Mitsubishi UFJ Financial Group family, and we partner with over 480 loyal global investment firms to provide them with administration, asset services, banking, and fund financing.

We’re in 17 global locations and provide an exceptional hub of Brilliantly Different talent to thrive.

MUFG is an equal opportunity employer.

Company

MS
MUFG Investor Services
Limassol, Cyprus

Company facts come from this company's own listings. We only show what the postings themselves carry.

Sourced from MUFG Investor Services's careers site·first seen 22 Sept 2026·last verified 22 Sept 2026·How we source jobs

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