Dreamtime·13 days ago
13 days ago
Junior Customer Support
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About this role
About the job
🚨 WE ARE HIRING | Junior Parent Support Executive
Dreamtime Learning – Online School
📍 Location: Hyderabad | Hybrid | Remote
💼 Experience: 0–2 Years
💰 CTC: Up to ₹3 LPA
🗓️ Working Days: Monday–Saturday
💻 Laptop: Personal laptop is mandatory
What you’ll do:
- Handle parent & student queries through calls, WhatsApp & email
- Support student onboarding and parent engagement
- Manage fee follow-ups & renewals
- Coordinate with Academic, Sales, Finance & Operations teams
- Track student kits and deliveries
- Support basic sales/renewal opportunities
- Maintain CRM and follow-up records
Must Have:
✅ Excellent English + Hindi communication
✅ Personal laptop is mandatory
✅ Good calling, follow-up & coordination skills
✅ Customer/parent support mindset
✅ 0.6–2 years experience in Customer Support, EdTech, Education,
- 📩 Interested candidates can share their CV to talent@dreamtimelearning.com or 9966099521
Company
Dreamtime
Hyderabad, India
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